ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.66

4.7 Rating 15,509 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,509 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 23rd October 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and fast delivery”

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Posted 6 months ago

“Nice turn around 24hrs and it’s at you door”

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Posted 6 months ago

“Great customer service very prompt reply and great products”

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Posted 6 months ago

“The products are excellent and delivery is express.”

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Posted 6 months ago

“First time trying cbd and this company are amazing I loved this product thank you”

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Posted 6 months ago

“my parcel got refused by neighbours and no help has been given no refund or have them sent back out. and still haven’t got a refund”

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Posted 6 months ago

“First time trying this website and product and honestly super speedy service definitely be back”

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Posted 6 months ago

“Lovely place and people are nice and friendly. Get back to you if you have a question about everything would recommend this place to my friends”

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Posted 6 months ago

“Very good experience. Seeds arrived 2 days after ordering nicely packaged ensuring good viability. Will certainly shop here again.”

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Posted 6 months ago

“Easy to navigate site… first delivery and order processing was quick… delivered on time… although second order taking a lot longer est delivery tomorrow so will be able to speak more on that then… overall I think very good so far”

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Posted 6 months ago

“Loads of product great price fast delivery what more can you ask for”

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Posted 6 months ago

“Good service .Good product Good delivery”

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Posted 6 months ago

“I recently discovered Ice Head Shop while looking for CBD products and had a great experience. The website is straightforward, and finding clear product details was a big help. Their customer service is friendly and prompt. My first order arrived well-packaged and in perfect condition. Although I faced a slight shipping issue on a later order, the team immediately solved the issue and updated me, which I really appreciated. Overall, Ice Head Shop quickly became one of my favorite places for high-quality CBD. Their excellent products and caring service make them a shop worth trying.”

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Posted 6 months ago

“Ordering very easy, website is very navigatable. Product arrived swiftly. Cannot comment on seeds, yet. If all good, will definitely order from here again. Many thanks 😊”

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Posted 6 months ago

“I would highly recommend. They answered my query really quickly and dealt with my order efficiently. I would definitely use again”

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Posted 6 months ago

“I look forward to seeing a delivery come up the path. Next day delivery that is. A really useful range of needs catered for. Sleep or relaxation, allergies and healing. Lots to choose from which is a great selection with fully charged stock. Fun little freebies and offers plus a points scheme which turns into more goodies than imaginable. Enjoyment garranted .”

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Posted 6 months ago

“Brilliant products and company delivery is always super quick.”

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Posted 6 months ago

“Great service,quick and easy”

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Posted 6 months ago

“Does what is needed! No fuss little time to wait.”

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Posted 6 months ago

“Seeds are always as described but postage takes the p1ss, says they are shipped when they ain't, 9 days after shipped and royal mail still expecting the parcel 🤦”

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Posted 6 months ago

ICE Headshop is rated 4.7 based on 15,509 reviews