ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.66

4.7 Rating 15,516 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 23rd October 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They do what it says on the tin. 10 out of 10.”

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Posted 7 months ago

“Still waiting for my seeds to germinate. 1 week and so far nothing happening”

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Posted 7 months ago

“Very pleased with the ordering and didn't have to wait long for delivery.”

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Posted 7 months ago

“Ordering is such an easy process..good prices ..super speedy delivery ..will definitely be ordering from here again”

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Posted 7 months ago

“All ways good service and excellent product.happy and loyal customer Thanks Robert”

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Posted 7 months ago

“Great choice easy ordering. Happy”

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Posted 7 months ago

“I liked it but i feel like most produts don't have reviews also shipping did cost a lot since I am from the us (Idk $11 seems like a lot) But i mean its probley since i did bye form the us i really do wish there were more reviews on the stuff i baugth”

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Posted 7 months ago

“Excellent fast service and great products”

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Posted 7 months ago

“Excellent products, which ive bought for years. Great service as usual.”

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Posted 7 months ago

“The seeds didn't hatch”

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Posted 7 months ago

“Always prompt”

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Posted 7 months ago

“Very good, quick dispatch, good product”

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Posted 7 months ago

“Premium prices but with countless fumbled orders, orders improperly received (items missing, then questionable customer service after a clear obvious pattern of "human error"errors with original account. Bearing in mind this is a supplementary medical service business, serving customers who often have difficulty expressing themselves when an issue would arise..”

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Posted 7 months ago

“Iv never had a bad experience with ice h/s , iv bought around 30 seeds & I love the fact that you get a free seed with every 3 seeds that you buy so iv had over 40 seeds all together iv only had 3 dead seeds. Also love the 10% money that is given for my next order. I also like that I can order my nicotine pouches,seeds, cbd, & dry herb vapes all from the same shop with next day delivery is my perfect 👌 shopping experience & I love that ice sends me good money off offers like bogof or buy 3 & get one free, 20/25/30% off all items or my favourite 50% off every thing, it's makes sense to shop here, it has some of the best prices , and lastly I had a faulty pack of nico pouches "a few were split open" so I messaged ice shop customer service & they very quickly got bak to me & told me they had put a replacement pack in with my latest order which i got in 24h. 10 out of 10 will continue to shop here forever”

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Posted 7 months ago

“Really nice”

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Posted 7 months ago

“Quick service, and exactly what I needed, thank you”

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Posted 7 months ago

“Fast dispatch and delivery. Great price and quality”

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Posted 7 months ago

“I'm in the second month of waiting and no reply from the company. Wouldn't recommend it!”

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Posted 7 months ago

“Excellent service and very quick delivery,”

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Posted 7 months ago

“Perfect thanks”

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Posted 8 months ago

ICE Headshop is rated 4.7 based on 15,516 reviews