ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.66

4.7 Rating 15,515 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 23rd October 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic establishment with superb customer service and trustworthy business sense. I would highly recommend ICE Headshop to all, who want to grab a bargain. Many thanks 😊”

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Posted 7 months ago

“Quick reply and sorted the issue with our any fuss”

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Posted 7 months ago

“Moved to ice as previous shops web site had changed and frustrating to use.found ice on Google. Web site was alot better no frustrating s .so I rate a 5 star so far...”

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Posted 7 months ago

“I’ve been a returning customer for many years and can’t praise the ICE team enough. They are always super friendly and helpful. On the rare occasion there is a mistake they go the extra mile to make it right, a truly outstanding service, very prompt delivery in discreet packaging. There’s so much to choose from on their website, fantastic promos and offers, customer incentives with loyalty ICE points, what’s not to like?! Thanks ICE we salute you 😁👍🏻⭐️⭐️⭐️⭐️⭐️”

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Posted 7 months ago

“It was alr”

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Posted 7 months ago

“I found the website easy to navigate and very informative. Ordering was a breeze and as promised my purchase arrived promptly. There was a slight error with my order but this was rectified with no problem. It was a pleasure doing business.”

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Posted 7 months ago

“Good products with quick delivery”

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Posted 7 months ago

“Very quick response to orders. Website is a bit difficult to navigate, particularly accessing information on the strength per dose of items. While there is a wide range of products, they must be high demand; products are often not in stock.”

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Posted 7 months ago

“Had no issues, delivery was swift and I was kept informed the whole time. Products seem to be of high quality. Prices seem fair.”

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Posted 7 months ago

“Fast delivery, brilliant customer service will be using this site again”

ICE Headshop 5 star review on 7th April 2025

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Posted 7 months ago

“Arrived in good time”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Very good product”

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Posted 7 months ago

“I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.”

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Posted 7 months ago

“Easy ordering and very quick delivery.”

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Posted 7 months ago

“Great stuff, happy with the products.. had a problem with the bank payments but is cheaper to use cash!! So I'll be using that from now on 👍🏽 cheers”

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Posted 7 months ago

“Everything was excellent thank you”

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Posted 7 months ago

“I had a small problem with my order, but ICE were quick to remedy that fully. Good, prompt service.”

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Posted 7 months ago

“Fast delivery thought the hemp flower was the best out of hemp hash and CBD vape juice”

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Posted 7 months ago

“The product is very decent, packaging and delivery is great.”

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Posted 7 months ago

ICE Headshop is rated 4.7 based on 15,515 reviews