ICE Headshop Reviews

Name: ICE Headshop
Rating: 4.67

4.7 Rating 15,844 Reviews

92 %

of reviewers recommend ICE Headshop

4.7

Based on 15,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ICE Headshop:

Welcome to ICE Headshop, The peoples choice since 2012!

ICE have always been at the forefront for niche products & have gained a cult following due to being constantly ahead of the game & pioneers of the industry to a large degree, bringing you what YOU want, a benchmark if you will.

Our site & our products never stand still & the latest trend is always there to be had at the best prices, & not just by a little bit often by a lot!

You will find a sprinkling of quirkiness whilst buying from us that will bring a smile to your face when your not expecting it, we dont all have to be serious all of the time right!

We thank all who shop with us with over 500k orders to date, we love you all equally!

The ICE Headshop team

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ICE Headshop 5 star review on 11th December 2025

202

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My go to for my pipe needs!”

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Posted 2 years ago

“Brilliant , very responsive and took action to replace a faulty disposable very quickly 10/10”

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Posted 2 years ago

“Always excellent delivery times, really good products and good customer loyalty rewards scheme.”

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Posted 2 years ago

“Good selection of CBD products, postage for me has always been very good and any problems rectified quickly and simply. Jess and team are ace. Thanks IHS”

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Posted 2 years ago

“My 2 seeds popped and sprouted nicely. Sadly a couple of days later they both wilted and died. Proper gutted”

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Posted 2 years ago

“Dissapointed. Ran out very quickly. Had to toke very hard to get a chuff. Nothing wrong with the service just not the product I would repeat buy.”

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Posted 2 years ago

“LAST ORDER ARRIVED QUICK PER USUAL, 5 AUTO SEEDS, GERMINATING, ONE ALREADY POPPED AND PLANTED, FINGERS CROSSED FOR NEXT 4”

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Posted 2 years ago

“QUICK DELIVERY AND GOOD PRODUCTS”

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Posted 2 years ago

“Purchased 5 auto seeds in total. Out of the 3 I sowed one one germinated. Two were duds. One Dr Trichome - Auto AK47, one Auto Critical x Auto Cheese. Contacted Customer services who passed my case onto a ‘Seed Specialist’. Not heard anything since. I’ve since re contacted over the second dud seed and told the same thing. Regardless of the statements they give you, Service leaves abit to be desired. Probably think twice about ordering from here in future. The reviews had me thinking this was a trusted company.”

Helpful Report

Posted 2 years ago

Hi, I've taken a look and I can see a member of our team has already been in touch with you today. We apologise for the slight delay in reply as this isn't the experience we wish our customers to have although it can sometimes take 24/48 hours to receive a reply from our specialists and as your initial email was sent at the end of Friday (we are closed over the weekend), this could explain why there was a minor delay in reply. Please contact us at: admin@iceheadshop.co.uk This is a more direct email to contact our team on.

Posted 2 years ago

“Thanks ice headship for your excellent service and free gifts”

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Posted 2 years ago

“last products i bought were awesome , it really helped me, i suffer with complex ptsd and other mental health problems and really struggle to sleep, so i cant wait to try the other products i just ordered, i really hope others find what they need to, thank you the whole team, ive tried other sites and been scammed out hundreds purchasing cbd products, hope this helps others make the right choice, ice headshop is legit and legal too, thank you again, dav”

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Posted 2 years ago

“Quick and simple”

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Posted 2 years ago

“Excellent costumer service Great value for money Be better if the lolly's could be by the box The orange lolly's are excellent Best I've ever had Quick delivery came today Put another order in that good Thanks”

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Posted 2 years ago

“Quick and great as always.”

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Posted 2 years ago

“Perfect fast delivery quality stock”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“They need to be stronger, I've eaten the whole bag and had no effect”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Very quick and discreet, I would highly recommend!.”

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Posted 2 years ago

“i smoke it and doesn’t light up very well , but overall it’s nice mellow taste and is good to relax”

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Posted 2 years ago

ICE Headshop is rated 4.7 based on 15,844 reviews