iamsold Ltd Reviews

Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

4.7 Rating 803 Reviews

95 %

of reviewers recommend iamsold Ltd

Company Reviews

Metrics

Info

4.7

Based on 803 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0345 646 0302

Email:

customerservices@iam-sold.co.uk

Location:

Floor 6, Arden House, Regent Centre
Newcastle upon Tyne
NE3 3LU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again.”

Helpful Report

Posted 3 years ago

We are sorry to read your comments. Please contact us on 0191 6053209 to discuss this matter, or alternatively email CustomerServices@iam-sold.co.uk Kind Regards, iamsold Customer Service Team

Posted 3 years ago

“Was informed the house had been cleared by the seller as per contract only to find the property still full of possessions”

Helpful Report

Posted 4 years ago

Dear Jonathan, We are sorry to hear that you are unhappy with the final outcome. Whilst we do strive to get things right first time, we apologise that we were not able to this on this occasion and the information received and provided to you was incorrect. However, we pride ourselves in building trust by delivering an excellent service to our customers. If you wish to discuss this matter further and have us look into your file then please feel free to contact us on 0191 6593209 or email at customerservices@iam-sold.co.uk and one our team will be happy to help. Kind regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“5 star excellent service was provided through the complete prccess👍”

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Posted 5 years ago

Dear Sadawar, Thank you again for your kind words, its great that you received a 5 star excellent service from our team. I have sent you a link to ensure that your excellent comment reflects your score if you could change it please that would be so nice. All the best. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“The whole experience from start to finish has been very good, I would recommend it to a friend/family member😀”

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Posted 5 years ago

Dear Sadawar, Thank you for your kind words. Its great that your experience from start to finish was very good and that you would recommend our services. I have sent you a link so you can please match your rating to reflect your lovely feedback. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“Everything. Overpriced. Lack of professionalism. Car salesman type attitude when property was sold! Not going anywhere near an online auction again. It was out of sheer necessity that I had to this time around!”

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Posted 5 years ago

Dear Sadeq, Thank you for your feedback regarding the fees, these cover the operational costs of IAM Sold and the Estate Agents. We are clear and transparent regarding our fees and all potential bidders/buyers are informed of the auction fees prior to purchasing and these are clearly explained within the Fees & Charges section located on each property profile page. If you have not already discussed your concerns with a member of our Customer Service Team then please contact us @ CustomerServices@iam-sold.co.uk or by telephone: 0191 6053209. Warmest Regards, Customer Service Team IAM-Sold

Posted 5 years ago

“No complanints about service but think 6000 fees is outrageous and then extra costs for searches”

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Posted 7 years ago

“4 months to complete after paying reservation fee Solicitors the seller used (recommended by I am sold) were terrible”

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Posted 7 years ago

We are so sorry to hear that your transaction took longer than expected and we would like to understand the problems you encountered. Please contact our Customer Service Department at customerservices@iam-sold.co.uk so that we can assist you further. Kind Regards, The Auction Team.

Posted 7 years ago

iamsold Ltd is rated 4.7 based on 803 reviews