I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,825 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,825 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

sales@ilovewallpaper.co.uk

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I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“NOT RECIEVED YET AND PAID EXTRA DELIVERY TOO. NOT HAPPY AND HAVENT SEEN THE PRODUCT YET.”

Helpful Report

Posted 10 years ago

“I am a little disappointed I paid extra for next day delivery and the paper still hasn't arrived. Not happy. Lorna”

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Posted 10 years ago

“You sent me this email, I havent received my order yet. Blimey its only 2 samples. Very disappointed.”

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Posted 10 years ago

“I chose and paid for paper and got confirmation to say it was on its way. Went out and picked paint curtains and cushions only to receive an email the day after to say it was discontinued and my order had been cancelled. Why say its on its way when they don't even have any? Very disappointed”

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Posted 10 years ago

“I am happy with the wall paper but the wall paper paste was all split and I had to spend 15 minutes cleaning it of the rolls and of my floor”

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Posted 10 years ago

“I reviewed a different sample to that which I ordered.”

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Posted 10 years ago

“I ordered the wall paper but was not given a delivery date at time of order. I tried to track the order but was unable to do this through the website. Five days later finally found the consignment purely by chance delivered to Flexseal sitting in the mail room because my name was not assigned to the delivery address. Poor purchase order processing/customer satisfaction. Very poor show. regards.”

Helpful Report

Posted 10 years ago

“Paying for 2 wallpaper samples is crazy, especially when your adding postage to it too. Some of your online competitors are offering 2 free samples before you pay and local stores will let you take as many samples as you want! You've created your own barrier to business. Unfortunately I am struggling to find a wallpaper I like so have begrudgingly paid for 2 samples!!”

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Posted 10 years ago

“Felt the cost for the size of sample I received was poor.”

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Posted 10 years ago

“I haven't yet recieved my wallpaper!”

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Posted 10 years ago

“I have still not received my wallpaper samples. I would have expected to have them by now. Makes me wonder what the service would be like when I need to order the real thing!...Good range of wallpaper though!”

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Posted 10 years ago

“The paper that I ordered arrived quickly. Unfortunately the packaging was ripped and damaged at both ends where it had been obviously dropped. This had damaged the paper,”

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Posted 10 years ago

“The parcel was open at one end ? The wallpaper was not damaged.”

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Posted 10 years ago

“wallpaper and price...great delivery charge and waiting time....rubbish paid extra for next day delivery, which showed SATURDAY but didnt get order until Monday WILL NOT BE RECOMMENDING”

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Posted 10 years ago

“The sheets didn't match up very well , had to over lap 2 sheets as ears/nose didn't match! My daughter loves it but not worth the money!”

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Posted 10 years ago

“I would wright a review but still haven't received my order as of yet”

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Posted 10 years ago

Hello I am sorry to hear you have not received your item as of yet, Please email use at sales@ilovewallpaper.co.uk and we will get this issue resolved for you. Kind Regards, Customer Service Team www.ilovewallpaper.co.uk

Posted 10 years ago

“I purchased a sample, that cost £1.58 with postage. (The whole roll only costs £9.95) and yet the sample I received is useless. The main colour that I wanted to compare with the room isn't even on the sample sent. I will not be buying wallpaper from you I will go back to the local wallpaper shop and give them my custom.”

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Posted 10 years ago

“when my sample arrived is not of the full pattern, so I can not tell what the overall look will be. I would have at least expected to receive a full pattern worth. I do get an idea of colour, but that is about all.”

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Posted 10 years ago

“Still have not received samples. !”

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Posted 10 years ago

“phoned to see where order was that was despatched on Wednesday to find there was a problem, andthey wouldn't get any more in until Thursday this week. shame they did not ring us first.”

Helpful Report

Posted 10 years ago

I Love Wallpaper is rated 4.7 based on 5,825 reviews