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HX Store Reviews

4.8 Rating 257 Reviews
96 %
of reviewers recommend HX Store
4.8
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read HX Store Reviews

About HX Store:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 666708

Email:

info@hydro-x.co.uk

Location:

HX Training,
Unit 5 Kingfisher Way,
Dinnington
Sheffield
S25 3AF

Write Your review

Excellent service Prompt delivery Item as described.
Helpful Report
Posted 5 years ago
I ordered quite an expensive item, and it has been lost in the post, I got a message to say delivery would be made on a certain date and didn't actually receive anything. Since then, I've conoleted a contact us form online and have also called to discuss and have had no support at all. I'm so so disappointed and have been left out of pocket for quite a substantial amount of money.
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Posted 5 years ago
The product is exactly as described so absolutely no problem there. Delivery was a bit hit and miss to say the least was "out for Delivery " for 3 days before it arrived 5 miles from depot to my home
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Posted 5 years ago
The free standing personalised hand sanitiser station looks really good and fits with the colours in our building. The logo and text is excellent and the whole build is sturdy enough. We did have a problem with the top edge of the fascia being damaged but this was rectified by the team and a new fascia sent. All in all - it looks good and the staff and visitors use it which is was the main intention.
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Posted 5 years ago
Excellent service and product
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Posted 5 years ago
So easy to deal with the site and it is important to see the that site managed easily especially a part for COVID-19.
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Posted 5 years ago
Excellent quick service, great products, fair priced. Very informative staff. Keep up the excellent work.
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Posted 5 years ago
Easy ordering with fast delivery what more could you ask for. Great service all round.
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Posted 5 years ago
Always a very good service whether ordering on line or over the phne. Staff are helpful and informative.
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Posted 5 years ago
Very impressed with promptness of the service & product
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Posted 5 years ago
Excellent, personal, fast service.
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Posted 5 years ago
Very pleased with the service, the kit arrived promptly and came with full instructions. I was able to carry out the test easily, with a quick result enabling us to resume use of our building.
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Posted 5 years ago
Easy to use and instructions clear. Assuming the results were accurate (I have no reason to believe they weren't), it works well.
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Posted 5 years ago
Excellent prompt service and very helpful advice given by phone regarding Legionella testing
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Posted 5 years ago
Our order was dealt with professionally and efficiently .
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Posted 5 years ago
Fast shipping. Have not tried the shower gel yet but the Legionella swap kit is very easy to use. Good explanatory videos on YouTube by the company as well. Test was negative on biofilm. Can recommend these guys and women!
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Posted 5 years ago
Quick delivery and a really easy to us product.
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Posted 5 years ago
Perfect for the job required. All testing done within an hour and then we were able to reopen our rugby club. Thank you Hydro-X
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Posted 5 years ago
The product is great, the gel usable in small spray bottles. The only complaint is the postage is too expensive for small orders and the packaging is too extensive. The good arrived fine, but the screw down dispensing nozzle wasn't screwed down. how about a bit of tape to stop the nozzle turning in transit?
Helpful Report
Posted 5 years ago
Easy to navigate website and reasonable choice of products. All dispatched quick and arrived when they said it would.
Helpful Report
Posted 5 years ago
HX Store is rated 4.8 based on 257 reviews