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Hydro-X Reviews

4.7 Rating 229 Reviews

95 %

of reviewers recommend Hydro-X

Company Reviews

Product Reviews

4.7

Based on 229 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 21st September 2021

Hydro-X 5 star review on 29th August 2021

Hydro-X 5 star review on 8th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regular user of Hydro-X and the service is always spot on. Prompt delivery, VAT invoice to follow, overall a good experience.”

Posted 7 months ago

“Excellent service as always”

Posted 7 months ago

“Great service. Staff very pleasant on the telephone and very helpful.”

Posted 8 months ago

“Extremely quick turnaround for 23 boxes of dipslides. I know normally we need to order in advance to ensure enough for incubation. Placed order on the Friday and received on the Monday, cant ask for better service.”

Posted 8 months ago

“The RBS Dip Slides were exactly what my laboratory needed for a project. The parcel arrived fast and we got an invoice something not always available when shopping online. Good service will use Hydro-X again Dr. P A Reynolds”

Posted 8 months ago

“Quick delivery, and great product.”

Posted 8 months ago

“This is the first time I have ordered from Hydro-X and the service was excellent, prompt delivery and everything on the website and order form clear and helpful.”

Posted 8 months ago

“Lower price in comparison with other providers and always on-time delivery. Thank you.”

Posted 8 months ago

“from order to delivery, a simple easy process. The dip-slides ordered only have a 6 month shelf life but they are generally all used within that period!”

Posted 9 months ago

“I have found Hydro-X to be very efficient in receiving and despatching my orders. Despite a minor hiccup with their credit card system, they got it sorted and my latest order has arrived promptly.”

Posted 10 months ago

“Excellent service. Very fast delivery.”

Posted 10 months ago

“Great service. Ordered the parts online and received within a couple of days. Phoned the office to check items were in stock and the team were very courteous and polite.”

Posted 10 months ago

“The proccess was easy and delivery very quick. The product cam in leadher wallet. It fet for purpose and well made thermometer,”

Posted 10 months ago

“Excellent next-day delivery”

Posted 11 months ago

“I had a query and you guys came back to me straight away. Great service goods delivered prompt.”

Posted 11 months ago

“Excellent first class service good reliable service”

Posted 11 months ago

“Excellent customer service. I am a chemical risk advisor and contacted Claire via the Live chat function to ask for some supporting information. Claire was able to answer most of my questions there and then, the remaining questions were answered in a very timely manner. Great service”

Posted 1 year ago

“Very helpful advice before buying and then extremely prompt dispatch and delivery to a remote Scottish area.”

Posted 1 year ago

“Perfect service from ordering to delivery.”

Posted 1 year ago

“Was very quick and easy to order, goods arrived very quickly, and paper work as all sent immediatley - so good for me. Thanks”

Posted 1 year ago

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Hydro-X is rated 4.7 based on 229 reviews