Hydro-Active Pools & Spas Reviews

4.97 Rating 291 Reviews
100 %
of reviewers recommend Hydro-Active Pools & Spas
Merchant Metrics
Shipping & Delivery
Delivery Methods
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Hydro-Active Pools & Spas Reviews

About Hydro-Active Pools & Spas:

Hydro-active Pools & Spas have been firmly established within the wet leisure sector since 1998.

We are a family run business with family values, employing a total of 8 employees both on a full time and sub contract basis.

All of our staff are specialists in their professions, whether its construction, electrical or administrative we believe we have a team that is unrivaled in the industry.

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01302 831006




3-5 Church St, Armthorpe,

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Josh can to fit and install our new hot tub today ! Excellent serviceand support throughout the morning and on time, great job !! I will recommend
Lads were excellent on site.
Great customer service. Went through in detail everything I needed. Friendly, polite service
Good installation, very knowledgeable and friendly and great advice on upkeep too. Top job!
We started looking for a hot around 18 months ago and was assisted with no hard selling. Once we were ready we went back and the process was smooth and easy from ordering to installation. Josh and his team were excellent and very helpful- highly reccomend using this firm.
All good, polite informative and helpful
Great bunch of lads and lasses from start to finish. From the showroom team right through to the delivery and installation lads 5*. Nothing to much trouble, professional and pleasant credit to the business. Well done Hydro long may your service continue this way, πŸ‘
We have owned a Hydro Active spa for many years and always had a service plan. Today Martin attended and as usual provide a friendly and thorough service. No matter which engineer has come out the service provided is excellent.
Brilliant service highly recommend
Great service and installation.
Katy in the showroom was fantastic in her knowledge and advice. The guys who delivered went above and beyond in delivering our new tub. We could not have been happier with the choice of company and product
Very happy with the service from start to finish. The lads who installed the tub were tidy which is a bonus. Thanks to all at hydro Active Spas.
Great service from Katy and Jack initially in store,followed by excellent install with Chris and Josh, electrician was also great. Product looks awesome. Many thanks 😁
Excellent service from ordering to delivery The sales staff go above and beyond to help and everything including 32 amp electric supply and crane delivery were all taken care of by the hydroactive team So all We had to do was wait for it to heat up and we were in I read a lot of reviews where people put them on straight after delivery so you don’t see about any after sales customer service Well I would like to point out that after delivery I had a small issue about noise from hot tub and the after sales customer service is excellent After speaking to Jess who I have to say is so helpful she got in touch with the engineers and they were straight out and sorted the problem the same day ( thank you Martin πŸ‘ ) I don’t usually leave reviews but I have to say that if your looking to buy yourself a hot tub then look no further than hydroactive pools and spas for great products at unbelievable prices and a team of staff from sales to delivery and after care that are really helpful and whatever questions or queries you may have they go the extra mile to help
Excellent service done via email and over the phone due to Covid. Everyone from sales staff to crane operator to installers were polite, courteous and really helpful. Recommended to family before it had even been installed! Great company to work with. Highly recommend.
From purchasing to delivery everything has been outstanding, we will definitely recommend to friends and family.
Very helpful and a very easy day
Good sales, good set of lads who dropped off and installed the hot tube
Excellent service from the whole team, from the sales to the installation was fantastic, highly recommended
The lads at Doncaster were very helpful when we visited the showroom .... delivery was stress free, the lads who did the installation were very helpful and explained everything in detail .... The price was very reasonable and lower than the other retailers selling the same tub Our installation was 2 months later than quoted but due to corona restrictions we understood that it was no fault of theirs ..... our duck was also missing lol πŸ˜‚ but after a couple of e-mails it was delivered to us ..... I would highly recommend this company and am confident that if we need any help in the future, they will be there to help
Hydro-Active Pools & Spas is rated 4.97 based on 291 reviews