Hydro-Active Pools & Spas Reviews

Name: Hydro-Active Pools & Spas
Address: Hydro Active Spas Branton Garden Centre, Doncaster, Doncaster
Rating: 4.96

5.0 Rating 377 Reviews

99 %

of reviewers recommend Hydro-Active Pools & Spas

Company Reviews

Metrics

Info

5.0

Based on 377 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-Active Pools & Spas:

Hydro-active Pools & Spas have been firmly established within the wet leisure sector since 1998.

We are a family run business with family values, employing a total of 8 employees both on a full time and sub contract basis.

All of our staff are specialists in their professions, whether its construction, electrical or administrative we believe we have a team that is unrivaled in the industry.

Visit Website

Phone:

01302 831006

Email:

sales@hydroactivepools.co.uk

Location:

Hydro Active Spas Branton Garden Centre,
Doncaster
Doncaster
DN3 3QP

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Hydro-Active Pools & Spas 5 star review on 26th October 2020

Mr Backhouse

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regarding my earlier review. I called into the shop today and spoke to one of the lads. We agreed a deal and I am now sourcing my own cover lifter. Should be with me in a few days”

Helpful Report

“Come on guys, where is the cover lifter that I have paid for as part of the deal. Nearly 3 weeks on and not a word from you? At least give us some feedback. Not what I thought I was paying for. Our cover is getting damaged. My wife has to wait for me to to get home to help her remove the cover so she and the kids can use the spa. Not good business chaps and I know I am not the only customer who has the same complaint I bought from you because you are local and seemed to be genuine, offer a good deal and backup service. You are not living up to that.”

Helpful Report

“call from office to cancel appointment as engineer running late rebooked and i can comment when job is done”

Helpful Report

Thank you for the review. We can only apologies for cancellation. We hope now the work has been undertaken and you were happy. Team Hydro :)

Hydro-Active Pools & Spas is rated 5.0 based on 377 reviews