Hydro-Active Pools & Spas Reviews

Name: Hydro-Active Pools & Spas
Address: Hydro Active Spas Branton Garden Centre, Doncaster, Doncaster
Rating: 4.96

5.0 Rating 385 Reviews

99 %

of reviewers recommend Hydro-Active Pools & Spas

Company Reviews

Metrics

Info

5.0

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-Active Pools & Spas:

Hydro-active Pools & Spas have been firmly established within the wet leisure sector since 1998.

We are a family run business with family values, employing a total of 8 employees both on a full time and sub contract basis.

All of our staff are specialists in their professions, whether its construction, electrical or administrative we believe we have a team that is unrivaled in the industry.

Visit Website

Phone:

01302 831006

Email:

sales@hydroactivepools.co.uk

Location:

Hydro Active Spas Branton Garden Centre,
Doncaster
Doncaster
DN3 3QP

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Hydro-Active Pools & Spas 5 star review on 1st June 2025

Jayne Tatterson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the overall service provided by Martin today. He arrived nice and early and was clear about what he was going to carry out. Martin showed an excellent level of professionalism, expertise and was very amiable throughout. I am very happy with the end result. Thank you.”

Helpful Report

“From the moment we visited the shop through to installation the service has been fantastic! Friendly staff all round with great advice and information. We couldn’t be any happy with our chosen tub and would recommend these guys as your go to if your thinking of buying. Many many thanks to Karen, Andy, Steve and Martin you have made this an amazing smooth journey”

Helpful Report

“Wow! What can I say Andy and the team were amazing. Transformed the garden at our new house from a 1960’s unloved area to an ultra modern outdoor space in 3 weeks. We now have a beautiful entertaining area that can be used come rain or shine. Such a professional and knowledgeable service , nothing was too much trouble. I cannot recommend these guys enough”

Hydro-Active Pools & Spas 5 star review on 31st May 2025

Helpful Report

Thank you so much for taking the time to write this review. It was a pleasure transforming your back yard into a modern, contemporary space, for which you can add to, in order to create your perfect back yard retreat. The whole team at HPS landscaping services thank you for your custom and we look forward to continuing to provide our award winning aftercare service in the future.

“We've been using Hydro-Active for a number of years now and we always receive great service, nothing is too much trouble. Communication is second to non, staff are all really friendly and we would definitely recommend.”

Helpful Report

“Super service from beginning to end. Had dropped the service agreement during COVID as didn't use the tub, but now back up and running after full overhaul. Cannot fault these guys, a must have for all tub owners.”

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“I called in to get advice on my green pool, Masie and Katy were fantastic, advice was given on how to solve the problem, what to buy and what to do, hey presto, 24 hours later, sorted. Thank you both so much. Your knowledge, experience, professionalism and friendliness shone through immediately.”

Helpful Report

“Lovely staff very polite and wouldn’t hesitate to recommend them”

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“Booked an appointment for faulty pump replacement under warranty. Friendly service in the office from the young lady in the office. Very helpful. One week later as promised the repair arrived and replaced the pump within an hour. The next day we are back in the hot tub. Great service all round”

Helpful Report

“Scott and Martin braved the elements to produce an excellent job. Their work ethic and affability made the job, from our perspective, enjoyable and they were a pleasure to deal with. Special mention should also go to Andy whose ethusiasm and many suggestions were most welcome. I would recomend HPS to anyone and would do business with them again.”

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“great service prompt and friendly service ...”

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“Brilliant company, sorted out my leak on my swimspa within 25 minutes!”

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“Amazing team”

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“Supplied and installed hot tub, heat pump and then went on to relay and landscape a massive 10 car drive - this company is quite simply the best team to undertake all your garden, building and landscape projects. I can't recommend them too highly and I would be happy to provide any references. I am highly delighted, just to add I'm a professional Architect by background with many years of service so I know what I am looking for - I have received nothing but absolute quality.”

Helpful Report

“On our first visit we found a very warming and friendly showroom spoke to Andy who was very knowledgeable and helpful he arranged a site visit and gave us a good price whilst waiting for the work to commence we spoke with a lovely lady called Katie in the office who was very efficient and professional On the day the work commenced Scott, Jacko and Alex came on site in the freezing cold nothing was to much trouble for these guys very professional, clean and tidy workman who did a fabulous job of laying the block paving ready for the hot tub and Remanso to be fitted along came Mark and Martin who did an excellent job would highly recommend these guys. We absolutely love our Hot Tub”

Helpful Report

“We are so impressed with our new Hottub Martin,was fantastic very good at his job and very informative with the setting up etc.”

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“Martin has just installed a heat pump to our swim spa his attention to detail is brilliant he is also very polite and helpful as are the the staff. This is our third system over the years stating with an outdoor above ground pool a hot tub and now a swim spa and building to our new house. This company is excellent on price and customer service Many thanks Steve and Jill Walsh”

Helpful Report

“Recently had my annual Spa tub service & Scott & his apprentice did a great Job Highly respectful of property & surroundings The Spa looked brand new when they finished the service Explained very clearly all the work carried out & why Had the tub since 2016 & I'm very happy I decided to go with Hydro Active Highly recommend”

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“Excellent service as always.”

Helpful Report

Thank you for the lovely feedback. Team Hydro.

“Prompt arrival , courteous, did a brill job servicing our hot tub . Will use again thanks .🙂”

Helpful Report

Thank you for the feedback, glad you're happy with our service. Team Hydro.

“Would highly recommend tub I purchased 3 years ago been excellent and after sales service second to none staff friendly and more than helpful would never hesitate to deal with this compamy”

Helpful Report

Thank you for your lovely feedback Terry. Team Hydro.

Hydro-Active Pools & Spas is rated 5.0 based on 385 reviews