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Hydro-Active Pools & Spas Reviews

5.0 Rating 379 Reviews

99 %

of reviewers recommend Hydro-Active Pools & Spas

Company Reviews

5.0

Based on 379 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-Active Pools & Spas:

Hydro-active Pools & Spas have been firmly established within the wet leisure sector since 1998.

We are a family run business with family values, employing a total of 8 employees both on a full time and sub contract basis.

All of our staff are specialists in their professions, whether its construction, electrical or administrative we believe we have a team that is unrivaled in the industry.

Visit Website

Phone:

01302 831006

Email:

sales@hydroactivepools.co.uk

Location:

Hydro Active Spas Branton Garden Centre,
Doncaster
Doncaster
DN3 3QP

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Hydro-Active Pools & Spas 5 star review on 26th October 2020

Hydro-Active Pools & Spas 5 star review on 26th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely first class service. Excellent communication and care. Very knowledgeable on the products and provided great advice. Thanks”

“Great service from purchase, site survey to delivery and set up. Any questions answered and left with knowledge to maintain. Would recommend.”

“Excellent service, really happy with the product and the whole team at hydro”

“Hi Mr ianson still waiting for my hot tub”

Good afternoon, In response to your review. You purchased your hot tub In June and was fully aware of the time scale which was advised to be October delivery. After a conversation with Jack today, he clarified the time scales you were given and you were happy that your delivery is on track for the time scales advised. Going forward, please don't hesitate to phone us for any updates, questions or queries on 01302 831006 rather than leaving a negative review. Thanks Team Hydro :)

“Great knowledge about the product very efficient service, would definitely recommend.”

“Excellent service prompt delivery throughout. Great guys would definitely recommend Mrs T Woodcock”

“Brilliant customer service in the show room and on site! Josh and Charlie was very informative and helpful with explaining the features of our new tub! Top Company!”

“Great service and friendly informative team!”

“Josh can to fit and install our new hot tub today ! Excellent serviceand support throughout the morning and on time, great job !! I will recommend”

“Lads were excellent on site.”

“Great customer service. Went through in detail everything I needed. Friendly, polite service”

“Good installation, very knowledgeable and friendly and great advice on upkeep too. Top job!”

“We started looking for a hot around 18 months ago and was assisted with no hard selling. Once we were ready we went back and the process was smooth and easy from ordering to installation. Josh and his team were excellent and very helpful- highly reccomend using this firm.”

“All good, polite informative and helpful”

“Great bunch of lads and lasses from start to finish. From the showroom team right through to the delivery and installation lads 5*. Nothing to much trouble, professional and pleasant credit to the business. Well done Hydro long may your service continue this way, 👍”

Good afternoon, Thank you for leaving such a positive review. Were pleased to read how great the team were :) Thanks Team Hydro

“We have owned a Hydro Active spa for many years and always had a service plan. Today Martin attended and as usual provide a friendly and thorough service. No matter which engineer has come out the service provided is excellent.”

Thank you for the review. We always love to read great feedback about our services we offer :) Thanks Team Hydro.

“Brilliant service highly recommend”

Thank you for leaving a review. We hope you enjoy many years in your hot tub. Team Hydro :)

“Great service and installation.”

Thank you for the review. Were pleased to see what a great experience you had. Team Hydro :)

“Katy in the showroom was fantastic in her knowledge and advice. The guys who delivered went above and beyond in delivering our new tub. We could not have been happier with the choice of company and product”

Thank you for leaving a review. Were pleased to read you are happy with your choice of company, we pride ourselves on the knowledge and advice we offer to all our customer. Happy Hot Tubbing, Team Hydro :)

“Very happy with the service from start to finish. The lads who installed the tub were tidy which is a bonus. Thanks to all at hydro Active Spas.”

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Hydro-Active Pools & Spas is rated 5.0 based on 379 reviews