Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and a great product”

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Posted 6 years ago

“It’s been bought for a Christmas gift for my daughter”

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Posted 6 years ago

“Good efficient service”

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Posted 6 years ago

“Easy enough to order from. Took a bit longer to arrive than expected but I wasn’t in a rush. although the boots were gorgeous, they would not zip up so had to return and am currently waiting for a refund.”

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Posted 6 years ago

“Love the clothing but not keen on the fact that you only get credit notes and not refunds when you return items”

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Posted 6 years ago

“Great service and staff”

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Posted 6 years ago

“Ordered online ready the next day to collect in store , can’t ask more than that”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“Love this store! Its got things that are so different but also designer labels and quality goods. Got a Ted Baker tie bar made of carbon fibre for a snappy dresser as a present - it was in a shoe polish tin! Treated myself to a pair of grey Ted Baker shoes in the sale too. Great place for Christmas presents”

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Posted 6 years ago

Thank you for your kind review. Hurleys

Posted 6 years ago

“I really wanted a little black purse that I could take on short trips or weekends so when I saw the Michael Kors one I knew that was the one - I ordered through the app and got 15% off - bonus! It is lovely little purse that both my daughters want to borrow - I would definitely order from Hurleys again!!”

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Posted 6 years ago

Thank you very much for your review. Hurleys

Posted 6 years ago

“Great service but not great in adding points on web orders customer service not great”

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Posted 6 years ago

Hi Elaine Thank you for your review, the information you register online with must match the information in your loyalty account for the system to recognise you and for the points to add, i can see a colleague e-mailed you on the 17.08.18 to try and resolve this for you , if you can reply with the information requested we will be able to help. thank you Hurleys

Posted 6 years ago

“Love my shoes, slightly disappointed with damaged shoe box as I like to hang on to my shoe boxes. However, more than happy with my purchase, thank you 😀”

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Posted 6 years ago

Thank you for your kind review. we are sorry the box was damaged, we do not carry spare boxes i'm afraid to be able to replace this for you. Hurley web team

Posted 6 years ago

“Received product and it was in good condition delivery could have been a bit faster”

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Posted 6 years ago

Thank you for your kind review and apologies for any delay during our busy sale period, Hurleys

Posted 6 years ago

“The only thing a have complain is about the GLS Service, they do not give time to answer the bell. Its very anoying because we have to go to the warehouse….very far from home. But aside that everything great!! Thanks”

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Posted 6 years ago

We are very sorry you had to travel to collect your order from the depot, but are please you are happy with the product, thank you for your review. Hurley Web Team

Posted 6 years ago

“I'm in the US the order arrived in reasonable time with no issues”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Reliably informed about delivery dates and fast response to my request.”

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Posted 7 years ago

“I think that standard delivery could be faster. The product is great but too hard to put on and remove.”

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Posted 7 years ago

“great jumper and good price”

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Posted 7 years ago

“Top quality”

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Posted 7 years ago

Hurleys is rated 4.5 based on 5,106 reviews