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Hurleys Reviews

4.5 Rating 5,106 Reviews
89 %
of reviewers recommend Hurleys
4.5
Based on 5,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hurleys Reviews
Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024
Jolene
Hurleys 5 star review on 24th December 2023
Henry
Hurleys 5 star review on 15th October 2023
Rachel
Hurleys 5 star review on 28th June 2023
Kevin
Hurleys 5 star review on 23rd June 2023
Miguel
Hurleys 5 star review on 31st January 2023
Christine
Hurleys 5 star review on 31st January 2023
Christine
22
Anonymous
Anonymous  // 01/01/2019
Great service and a great product
Helpful Report
Posted 6 years ago
It’s been bought for a Christmas gift for my daughter
Helpful Report
Posted 6 years ago
Good efficient service
Helpful Report
Posted 6 years ago
Easy enough to order from. Took a bit longer to arrive than expected but I wasn’t in a rush. although the boots were gorgeous, they would not zip up so had to return and am currently waiting for a refund.
Helpful Report
Posted 6 years ago
Love the clothing but not keen on the fact that you only get credit notes and not refunds when you return items
Helpful Report
Posted 6 years ago
Great service and staff
Helpful Report
Posted 6 years ago
Ordered online ready the next day to collect in store , can’t ask more than that
Helpful Report
Posted 6 years ago
Very good
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Posted 6 years ago
Love this store! Its got things that are so different but also designer labels and quality goods. Got a Ted Baker tie bar made of carbon fibre for a snappy dresser as a present - it was in a shoe polish tin! Treated myself to a pair of grey Ted Baker shoes in the sale too. Great place for Christmas presents
Helpful Report
Posted 6 years ago
Thank you for your kind review. Hurleys
Posted 6 years ago
I really wanted a little black purse that I could take on short trips or weekends so when I saw the Michael Kors one I knew that was the one - I ordered through the app and got 15% off - bonus! It is lovely little purse that both my daughters want to borrow - I would definitely order from Hurleys again!!
Helpful Report
Posted 6 years ago
Thank you very much for your review. Hurleys
Posted 6 years ago
Great service but not great in adding points on web orders customer service not great
Helpful Report
Posted 6 years ago
Hi Elaine Thank you for your review, the information you register online with must match the information in your loyalty account for the system to recognise you and for the points to add, i can see a colleague e-mailed you on the 17.08.18 to try and resolve this for you , if you can reply with the information requested we will be able to help. thank you Hurleys
Posted 6 years ago
Love my shoes, slightly disappointed with damaged shoe box as I like to hang on to my shoe boxes. However, more than happy with my purchase, thank you 😀
Helpful Report
Posted 6 years ago
Thank you for your kind review. we are sorry the box was damaged, we do not carry spare boxes i'm afraid to be able to replace this for you. Hurley web team
Posted 6 years ago
Received product and it was in good condition delivery could have been a bit faster
Helpful Report
Posted 6 years ago
Thank you for your kind review and apologies for any delay during our busy sale period, Hurleys
Posted 6 years ago
The only thing a have complain is about the GLS Service, they do not give time to answer the bell. Its very anoying because we have to go to the warehouse….very far from home. But aside that everything great!! Thanks
Helpful Report
Posted 6 years ago
We are very sorry you had to travel to collect your order from the depot, but are please you are happy with the product, thank you for your review. Hurley Web Team
Posted 6 years ago
I'm in the US the order arrived in reasonable time with no issues
Helpful Report
Posted 7 years ago
Good service
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Posted 7 years ago
Reliably informed about delivery dates and fast response to my request.
Helpful Report
Posted 7 years ago
I think that standard delivery could be faster. The product is great but too hard to put on and remove.
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Posted 7 years ago
great jumper and good price
Helpful Report
Posted 7 years ago
Top quality
Helpful Report
Posted 7 years ago
Hurleys is rated 4.5 based on 5,106 reviews