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Hurleys Reviews

4.5 Rating 5,105 Reviews

89 %

of reviewers recommend Hurleys

Company Reviews

Product Reviews

4.5

Based on 5,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Read Hurleys Reviews

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Hurleys 5 star review on 24th December 2023

Hurleys 5 star review on 15th October 2023

Hurleys 5 star review on 28th June 2023

Hurleys 5 star review on 23rd June 2023

Hurleys 5 star review on 31st January 2023

Hurleys 5 star review on 31st January 2023

22

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought shirt which was too small so I've sent it back in which I had to pay £5 myself which is wrong and now got to wait 21 days for it to be sorted. Not happy at all.”

Posted 2 years ago

“Boots arrived quickly but the zip was faulty so couldn't even try on. Not happy that I had to pay for return postage, so have spent on postage to get to me plus return, £8.50 to open a box, not forgetting the car park money to wait in yhe Post Office queue for 40 mins. As of yet cost of boots has yet to be refunded.”

Posted 2 years ago

“Still haven’t received item. Customer service were helpful on first call but haven’t heard back from them. Ordered item over a fortnight ago.”

Posted 2 years ago

“Nice birkenstocks, unfortunately they came in a box that was old and battered and sellotaped together. As they were for a gift it was an issue which wasn't fixable in the time frame I had to return and buy elsewhere, and they only had one pair left which couldn't guarantee arriving on time or being in a intact box. A full refund was offered but no discount. Somewhat disappointed sadly...”

Posted 2 years ago

“The necklace is much smaller than it looks online. It also comes in a bag so it was tangled and tied in knots when it arrived”

Posted 2 years ago

“Paid extra to have a shirt delivered within two days to then be advised that it would be dispatched in 5 days. Poor delivery.”

Posted 2 years ago

“Quite disappointed i did click & collect got home to find the security tag on the inside of the jacket”

Posted 3 years ago

“Well turns out I placed an order coming up 2/3 weeks ago and I've still not received my package it says 3-5 working days and I've been waiting weeks and still hasn't arrived”

Posted 3 years ago

“Not sure how people are stating quick delivery. Placed order 6 days ago and still not received confirmation of despatch. Only received an e-Mail today saying how busy they are and to be patient. Hope it’s worth the wait!”

Posted 3 years ago

“Ordered on line was told the order did not go through but was sent 2 items. Had to pay to return. On the plus side the order came fast.”

Posted 3 years ago

“Ordered, they took my money then sent me a email the next day saying it’s not in stock. If the item is not in stock it shouldn’t be advertised.”

Posted 3 years ago

“Shoes arrived really late, a few weeks after I ordered them”

Posted 3 years ago

“Wouldn’t buy jewellery online again, was expecting more for my money.”

Posted 3 years ago

“Not overly impressed at all. 1 week before the payment went through from Amazon and then about week or so for delivery. Item has gone back and now awaiting a refund. Never again.”

Posted 3 years ago

“I have tried exchanging and the parcel has now been sent back to me unsigned for”

Posted 4 years ago

“Good prices it seems, but beware, because they left out my unit number on the shipping although I clearly put it in my order and it's in the order confirmation (but not shipping)! I was able to change it online on DHL's website, so hopefully it will be delivered to my door. If the unit number is not on there, then they will just leave it in the front of the building where anyone could take it, or if it requires a signature (like this one), they will mark it as a failed delivery attempt, since they won't know what unit to go to! So double check the address when you get the shipping confirmation. My package should arrive in a few days, so I'll change my rating based on if it goes well or not.”

Posted 4 years ago

“Left tag on the jumper from the shop and haven't answered my email.”

Posted 4 years ago

“Questioning the authenticity of my recent ugg slipper purchase. They are an odd colour compare the normal chestnut uggs and have cracked across the top of the foot after a weeks wearing. My last pair that I had lasted 3 years and didn’t crack!”

Posted 4 years ago

“paid for next day delivery, lets just say it wasn’t here the next day”

Posted 4 years ago

“Parcel was lost in transit. No replacement sent which meant missed Christmas present. Would not use again.”

Posted 4 years ago

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Hurleys is rated 4.5 based on 5,105 reviews