Thank you for your 5-star rating of HugglePets! We appreciate you taking the time to leave us your feedback. We're delighted to hear that you found our delivery fast, our product fantastic, and our prices great. We will certainly be looking further into our packaging to address any issues you had. We apologise if any inconvenience was caused by this. Kind regards
Thank you so much for your amazing review of HugglePets, Nicky! We're so glad to hear that you positively love the collar and that it has just what you were looking for. We appreciate your five-star rating!
Thank you so much for your 5 star rating of HugglePets, Susan! We are so pleased to hear that your package arrived quickly and in good order. We really appreciate your business and great feedback!
Thank you so much for your 5 star rating of HugglePets! We are so pleased to hear you were happy with our prompt service and the quality of our items. We apologize for the delay in delivery and we appreciate you understanding that it was not caused by our company.
“My order never got delivered so I would have to pay £7.99 to have it redelivered even though it wasn’t a fault on my end and because I paid through clear pay I was going to have to pay a % for a refund so I have needed up paying a small fee for an order I never received! Absolutely ridiculous will not be ordering again.”
“Website glitch meant I got the same order charged for and delivered twice, and was then told I'd have to pay for the return of the 2nd large item sent in error. I don't think the situation was handled well and so wouldn't recommend.”
Thank you so much, Cheryle, for your 5 star rating of HugglePets! We really appreciate your feedback, and we are especially delighted to hear that your order arrived very quickly.
Thank you for your 5 star rating of HugglePets! We're glad to hear that your experience with our product and company has been positive. We appreciate your loyalty and we hope that you continue to enjoy our product in the future.
“Very happy with the product and service. Was kept updated via email and delivery was prompt. First order with this company and would happily use again.”
Thanks, Julie! We are glad that you had a positive experience with us. We take great pride in providing our customers with quality products and services, as well as ensuring prompt delivery and email updates. We appreciate you taking the time to rate us 5 stars and we look forward to doing business with you in the future!
Thank you so much for your 5 star rating of HugglePets! We're thrilled to hear that you're satisfied with our good range of products and quick delivery. Your feedback means a lot to us!
Thank you so much for taking the time to leave a 5 star rating for HugglePets! We really appreciate your kind words about the great pet carrier for your small dog, its good quality at a reasonable price, and that it was received so promptly. We are so glad that you are happy with the product and the service you have received!
Thank you so much, Jane, for giving HugglePets a 5-star rating! We are so pleased to hear that you are very pleased with your purchase and the first rate service. Your support is greatly appreciated.
Thank you so much for your kind words, Jean, and for your 5 star rating of HugglePets! We are so pleased you had a great experience with us and that your fur baby loves their new purchase. We truly appreciate your loyalty and patronage.
Thank you for your 4 star rating of HugglePets! We're glad to hear that you had a good experience with us and were able to find a replacement bathrobe for your spaniel. We appreciate your business- thank you!
Thank you, Robin, for giving HugglePets a 5 star rating! We are so glad that you had a great experience with our quick delivery and that the product was a great price. Much appreciated!
Thank you so much Rebecca for your 5 star rating of HugglePets! We are so glad to hear that the carrier arrived quickly to you, and that it was easy to set up with good quality. We really appreciate your kind words, and hope you continue to enjoy your HugglePets experience!
Thank you so much, Rebecca, for giving HugglePets a 5-star rating! We’re so glad you had a smooth and easy transaction and that you’re happy with your product. We really appreciate your positive feedback!
Thank you so much Elizabeth for your glowing 5 star review of HugglePets! We're also glad to hear that you've been enjoying our excellent quality and service. We greatly appreciate you being a repeating customer and look forward to seeing you again soon!
“I ordered a fabric crate for new puppy. Very good website and the customer service team were excellent when I realised Inhad ordered the wrong size. Item was refunded prior to shipping so I could order correct item. The delivery constrainsts set by Hugglepets were an issue. No safe place, no deliver to neighbour and no collection so I had to personally wait in until 7pm when the crate was delivered. No delivery time is given. The carrier offers all the above options but Hugglepets insist on person delivery only. I am very pleased with the crate. It is excellent quality and well priced”
Thank you so much for your positive rating, Lesley! We really appreciate that you chose to make HugglePets your go-to and that you've been a returning customer. We're so glad to hear that you were pleased with the fabric crate for your new puppy and that our customer service team could help you out when you needed it. We'll always strive to do better and make sure that we meet your shipping expectations in the future. Thank you again for your loyalty and support!
