“Supposed to arrive Friday, came Tuesday and left broken outside my house behind a dustbin, I have a tubbed axolotl who now has no tank due to the delay and now smashed delivery. Cut my hand reaching inside the box too.”
“Our order was delivered super quick - packaged well and all products packed well too. We are so pleased with our orders and they will sell well in our shop. Looking forward to orderin another bundle soon!!”
“You really need to give us itemised invoices . It’s hard and time consuming to get an invoice . E mail one to us or put one in with the goods we are receiving”
“Found a local supply of frozen chicks at last!
Have to purchase from online suppliers previously - and transport of frozen goods doesnt come cheap - usually shipping is more than the cost of the goods.
Anyway, did click'n'collect - received a quick notification of the readiness to collect.
Visited the shop - a wonderful place that caters for all sorts of pets - reptiles, fish, etc - and like a mini-zoo so spent some time just looking at the various stocks...
Shop itself bright and clean, uncluttered and well laid out into 'areas' .
Staff very helpful and pleasant...
Will be back!!! :)”
“I am very peased with the Snuggle Puppy that I purchased . However , very disappointed to find out that it would appear that I cannot purchasr replacement heat packs for it anywhere in the UK !
They are available but it seems only from the USA - the postage is prohibitively expensive . So I cannot replace the heat pack .
Did not expect that from a quite expensive item .”
“Ordering was easy & was kept informed of how my order was being processed , every ste , also any stock items unavailble ,are put on a back order which is good to know.”
“Hugglepets is a fantastic shop to visit in person and they have a great range of products online with really high quality own brand products. Ordering and delivery is really quick and easy.”
