innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,902 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,902 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We only use Innergy for gas cylinders for the cooker but they always deliver promptly and will install for us so that service is very good. However, the fittings on the tanks are getting old and although still in good condition it was decided to replace them. Easier said than done we have been waiting for 8 or 9 months and still no replacement in spite of checking with them.”

Helpful Report

(York) - Posted 1 year ago

Hi Mrs Webster, Thank you for your feedback and for choosing Innergy for your gas cylinder needs. We're glad to hear you’ve been happy with our service. We also want to sincerely apologise for the delay in replacing the fittings. We're pleased to let you know that we’ve since spoken with you directly and have sourced the part you need. We appreciate your patience and the opportunity to make things right. All the best, The innergy Team

Posted 1 year ago

“Full of empty promises.”

Helpful Report

(Goole) - Posted 1 year ago

Hi Dave, Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’re feeling disappointed, and we understand how frustrating that can be. Our team has made every effort to address your concerns and find a resolution, including several conversations to understand and support your needs. While we regret that you're still dissatisfied, we believe we’ve done all we can in this instance. If there’s anything more we can do, please don’t hesitate to let us know and we’d be happy to help. Kind Regards, The innergy Team

Posted 1 year ago

“Fantastic service with great drivers that are always helpful, a really great team from telephone ordering right through to delivery.”

Helpful Report

(Goole) - Posted 1 year ago

Thank you so much for the wonderful feedback! We’re really glad to hear that our drivers and office team have made your experience a positive one from start to finish! All the best, The Innergy Team

Posted 1 year ago

“Very efficient and friendly”

Helpful Report

(York) - Posted 1 year ago

So happy to hear that—thanks for the lovely review! – The Innergy Team

Posted 1 year ago

“Efficient and prompt service”

Helpful Report

(York) - Posted 1 year ago

Thank you! We’re glad you had a great experience. – The Innergy Group Team

Posted 1 year ago

“Beth was very helpful and responded to my questions very promptly ,Thank you”

Helpful Report

(Leeds) - Posted 1 year ago

Thanks for the lovely feedback! We’re so glad Beth was able to help and respond quickly—she’ll be delighted to hear this. We really appreciate you taking the time to let us know! All the best, The Innergy Team

Posted 1 year ago

“As usual I was able to swap cylinders at your Knottingley depot, have a pleasant chat with the driver & on my way in 10 - 15 mins. That'll do fine. Don't fix it - it's not broken !”

Helpful Report

(Knottingley) - Posted 1 year ago

Thank you for the brilliant feedback! We’re so glad to hear your cylinder swap at Knottingley went smoothly—and that you enjoyed a good chat with our driver too! All the best, The Innergy Team

Posted 1 year ago

“I visit the Goole store the staff are always helpful”

Helpful Report

(Goole) - Posted 1 year ago

Thanks so much for your lovely feedback! It’s great to hear you’ve had such helpful service at our Goole store—we really appreciate your support. All the best, The Innergy Team

Posted 1 year ago

“I am very pleased with the friendly service and deliveries that I have received from Inergy over the last almost 20 years.”

Helpful Report

(York) - Posted 1 year ago

Thank you so much for your kind words and for being with us for nearly 20 years—that truly means a lot! We’re so glad you’ve been pleased with our friendly service and reliable deliveries. Here’s to many more years of looking after your gas needs! All the best, The Innergy Team

Posted 1 year ago

“I highly recommend this company. Everyone are so friendly and helpful. So easy to order, just give them a call when you need replacement gas and pay over the phone.”

Helpful Report

(York) - Posted 1 year ago

Thank you so much for the lovely recommendation! We're really glad to hear you find the team friendly and the ordering process easy. It's great to know you're happy with the service! All the best, The Innergy Team

Posted 1 year ago

“Very helpful and good serice”

Helpful Report

(Dewsbury) - Posted 1 year ago

Hi John, Thank you for your review, we really appreciate your feedback. All the best, The innergy Team

Posted 1 year ago

“Always very friendly and great service”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi, Thank you for your feedback. We're so pleased to hear that you've had a great experience with our team. All the best, The innergy Team

Posted 1 year ago

“Good service”

Helpful Report

(Leeds) - Posted 1 year ago

Hi, Thank you for your feedback and the amazing 5 stars! All the best, The innergy Team

Posted 1 year ago

“Always helpful”

Helpful Report

(Manchester) - Posted 1 year ago

Hi, Thank you for reviewing innergy and rating our services an amazing 5 stars - we really appreciate it! All the best, The innergy Team

Posted 1 year ago

“Bravo! Innergy, once again going out of you way to assist a customer. I needed advice regarding agas regulator and then they came out of their way to deliver the correct regulator to me. I am a pensioner with mobility issues and Innergy never seem to have a problem helping me out with either advice or delivering gas. Always pleasant either on the phone or on the doorstep. Thank You!”

Helpful Report

(York) - Posted 1 year ago

Hi Ian, Thank you so much for reviewing innergy and the service we have provided you with. We're truly delighted to hear that you've had a positive experience with our team. It means a great deal to us to know that our efforts to support you, whether it’s with advice or delivery, have made a difference. Thank you again for your continued trust and support! All the best, The innergy Team

Posted 1 year ago

“Very good delivery on time no problem highly recommend”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi, Thank you for taking the time to review innergy. We're so pleased that that your delivery was timely and we really appreciate the recommendation - thank you. All the best, The innergy Team

Posted 1 year ago

“Fantastic service and delivery when I requested polite and knowledge staff would recommend”

Helpful Report

(York) - Posted 1 year ago

Hi Stephen, Thank you for reviewing innergy and the service we have provided you with. We're so pleased tohear that we met your delivery requirements and our staff were able to help advise. All the best, The innergy Team

Posted 1 year ago

“Service is great . Will always try to help”

Helpful Report

(Goole) - Posted 1 year ago

Hi Paula, Thank you for reviewing innergy, we really appreciate your feedback. It's great to hear that our staff are always helpful and our service is 5 stars! We look forward to continuing to work with you. All the best, The innergy Team

Posted 1 year ago

“Friendly efficient service thank you.”

Helpful Report

(Goole) - Posted 1 year ago

Hi, Thank you for taking the time to review innergy and rating our services an amazing 5 stars! All the best, The innergy Team

Posted 1 year ago

“Always polite on phone very helpful and delivered on time”

Helpful Report

(Knottingley) - Posted 1 year ago

Hi, Thank you for reviewing innergy and the feedback you have provided us with. We're really pleased to hear that your delivery was timely and our staff were able to help! All the best, The innergy Team

Posted 1 year ago

innergy Group Ltd is rated 4.9 based on 2,902 reviews