innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,717 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and great customer service driver friendly and pleasant and rang as asked before delivery”

Helpful Report

(York) - Posted 10 months ago

Hi, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 10 months ago

“Excellent and rapid service”

Helpful Report

(York) - Posted 10 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that we managed to get the gas to you so quickly. All the best, The innergy Team

Posted 10 months ago

“Very expensive but great friendly service.”

Helpful Report

(York) - Posted 10 months ago

Hi, Thank you for your feedback! We’re so glad to hear that you enjoyed our friendly service – that’s something we truly pride ourselves on. We understand that pricing is an important factor, and we strive to ensure the quality and value of our products and services reflect that. We appreciate your custom and we hope to service you again soon. All the best, The innergy Team

Posted 10 months ago

“Very prompt and reliable service good friendly attitude my delivery was here the same day”

Helpful Report

(York) - Posted 10 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that we managed to get the gas to you so quickly. All the best, The innergy Team

Posted 10 months ago

“Always an excellent service from Gary at Goole 👍”

Helpful Report

(Goole) - Posted 10 months ago

Hi, Thank you for taking the time to review our services at the Goole depot and rating us a fab 5 stars. All the best, The innergy team

Posted 10 months ago

“Sublime service.”

Helpful Report

(Leeds) - Posted 10 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 10 months ago

“No problem with the transition from flogas to innergy. Delivery on date given. Fixed and gates shut. Thankyou innergy. 🌹”

Helpful Report

(York) - Posted 10 months ago

Hi, Thank you for your feedback. We're really pleased that the transition was simple and hassle-free and that your delivery was completed in a timely fashion" All the best, The innergy Team

Posted 10 months ago

“From getting out of my car to getting back in customer service is brilliant. Someone takes my empty gas bottle out of my boot and replaces it with the new one which is so helpful as they are quite heavy. Then to go into the offices to pay I find the staff most helpful always great you with a good morning or afternoon and happy faces .”

Helpful Report

(Leeds) - Posted 10 months ago

Hi Helen, Thank you for taking the time to leave us a review and rate our service a fantastic 5 stars! LPG cylinders can be quite heavy so our friendly yard team are always on-hand to help. It's brilliant to hear that you felt welcomed when coming into our office and our friendly team spread their cheer! All the best, The innergy Team

Posted 10 months ago

“Excellent servive”

Helpful Report

(Manchester) - Posted 10 months ago

Hi Steve, Thank you for the fantastic review and 5-star rating. All the best, The innergy team

Posted 10 months ago

“Pleasant to deal with, easy ordering over the phone and a few days later the lovely man delivers my gas and connects it for me!”

Helpful Report

(York) - Posted 10 months ago

Hi Mrs Connor, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are super happy that we managed to get the gas to you so quickly. All the best, The innergy Team

Posted 10 months ago

“Great team from booking to delivery. Always very polite ☺️”

Helpful Report

(Manchester) - Posted 10 months ago

Hi David and Diane, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 10 months ago

“I have just recently changed my gas supplier to Innergy and their customer service is first class. Niamh answered all my questions and nothing was too much trouble. Andy their driver was friendly, courteous and explained how to check my gas bottles. It was so easy to order my replacement gas bottles, just a quick phone call and they were delivered within a few days.”

Helpful Report

(York) - Posted 10 months ago

Hi Margaret, Thank you for leaving innergy a review, we really appreciate your feedback. It's great to hear that our colleagues Niamh and Andy were able to make your switch over to innergy simple and hassle-free. We look forward to working with you! All the best, The innergy Team

Posted 10 months ago

“Very helpful”

Helpful Report

(Leeds) - Posted 10 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. All the best, The innergy Team

Posted 10 months ago

“Very helpful staff”

Helpful Report

(Leeds) - Posted 10 months ago

Hi, Thank you for your review. We also appreciate the whopping 5 stars! All the best, The innergy team

Posted 10 months ago

“Excellent service from Gary @ Goole :-)”

Helpful Report

(Goole) - Posted 10 months ago

Hi Fiona, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Goole depot. All the best, The innergy Team

Posted 10 months ago

“Always deliver when they say they will. Very helpful and always professional”

Helpful Report

(York) - Posted 11 months ago

Hi Seb, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 10 months ago

“As a potential new customer I made an enquiry with several questions about small propane cylinders which resulted in an exchange of several emails and phone calls. Each time I received a quick, friendly and helpful response from Clare Stenton, giving the exact information I wanted and will soon be calling into the Goole depot as a direct result. Great customer service like this really does count.”

Helpful Report

(Leeds) - Posted 11 months ago

Hi Graham, Thank you for your feedback and the amazing 5 star rating! We're really pleased that our expert team were able to advise you and provide you with all the information you needed so quickly after you had enquired. We're honoured we could help and look forward to working with you! All the best, The innergy Team

Posted 11 months ago

“Excellent service called for tech support Keeley did her up most to get the problem solved. Will be exchanging gas bottles with this Company.”

Helpful Report

(Leeds) - Posted 11 months ago

Hi Anthony, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We really appreciate your feedback and are pleased to hear that Keeley was able to help! All the best, The innergy Team

Posted 11 months ago

“Fantastic personal service from the Leeds branch of innergy. They remember who you are and they have gone out of their way to get me out of a bind a few times. You feel very much looked after. Would not move to another supplier for anything.”

Helpful Report

(Leeds) - Posted 11 months ago

Hi, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 11 months ago

“The young man who delivered in the freezing cold is to be thanked by us and your goodselfs!!”

Helpful Report

(Goole) - Posted 11 months ago

Hi Mrs Dodgson, Thank you for reviewing innergy and the service our driver, Sam, provided you with. We're really pleased that we were able to help and provide you with the gas that you very much need during this cold weather! All the best, The innergy Team

Posted 11 months ago

innergy Group Ltd is rated 4.9 based on 2,717 reviews