innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,723 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,723 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great customer service”

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Posted 6 years ago

“I have always had a positive experience when getting my gasess from innergy, the ladies are very friendly and know there stuff, the guy who always knows what i want when i drive through the gates is a very nice man and gets it ready for me even before i've been in to pay for it. Great service.”

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Posted 6 years ago

“I was a Calor customer for over 10 years, last year I received such poor service from them I decided to contact Innergy Group and so glad that I did. I have nothing but praise for the service I have had over the last 15 months from Innergy Group, the deliveries are on time, the office staff are very helpful, the drivers are polite and to top it off, the price is much lower than I was paying at Calor. Thank you Innergy Group. Regards Chris @ MPS Auto Body Repairs”

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Posted 6 years ago

“I’ve been ordering from Innergy for nearly 2 years now and their service is second to none. All of the team are very conscientious and the communication never falters. Thank you!”

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Posted 6 years ago

“Spot on service very friendly helpful team”

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Posted 6 years ago

“excellent and proffesional service”

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Posted 6 years ago

“excellent service easy to use and fast delivery as promised”

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Posted 6 years ago

“Always helpful on the phone. Good delivery service and prices.”

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Posted 6 years ago

“Disappointed to find the gas prices have increased so quickly when we have just had to go through the change of supplier to keep the cost down. Feel very let down”

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Posted 6 years ago

Thank you for taking the time to provide us with your feedback. It is greatly appreciated. In response to your query regarding our change of supplier in March 2019, one of the reasons behind the change was in order to avoid a huge price increase that our previous supplier was trying to force upon us. If we had accepted the increase then we would have had no alternative but to implement a much larger price increase on Tuesday 2nd April (over six months ago). We felt that this was yet another unwarranted increase in a succession of unwarranted increases. By moving to a new supplier, we have been able to delay and reduce the imminent increase that our previous supplier was trying to force upon us. As a result of changing supplier we were able to secure a several month price freeze which we happily extended to our customers including yourself. Up until the 2nd September 2019, it had been over fifteen month since innergy introduced a price increase. During that period, other suppliers have increased their prices by two, three and even four times. innergy will always use our buying strengths to the advantage of our customers. We always endeavour to ensure that our prices are amongst the lowest around and that our deliveries are reliable and friendly. Certainly, in our recent independently conducted Customer Delight survey 100% of customers surveyed would recommend innergy. We are extremely grateful for your continued custom.” Kind Regards, Luke Business Development Manager

Posted 6 years ago

“We have used innergy for the last 5 years and they always deliver on excellent customer service and the best prices around. All the drivers are very friendly and nothing is too much trouble for them. I wouldn't hesitate to recommend them to anyone.”

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Posted 6 years ago

“Very professional, good customer services, Up to date with invoices and on time perpetual deliveries.”

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Posted 6 years ago

“Pleasant people to deal with.”

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Posted 6 years ago

“GOOD PRICES, TOP NOTCH SERVICE DONT HAVE TO WORRY ABOUT RUNNING OUT OF GAS BECAUSE WE ARE ON THE MILK RUN DELIVERY SERVICE EVERY MONDAY JUST KEEPING US TOPPED UP FROM PREVIOUS WEEK. WELL DONE.”

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Posted 6 years ago

“Such a delight to be helped by the staff at the Goole Depot. The depot manager, a guy called Chris, helped me with my cylinder from the vehicle and also put the full cylinder back for me, all with a smile. With service like this I will definitely return for my next bottle of gas.”

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Posted 6 years ago

“Always helpful and very friendly - pleasure to do business with them”

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Posted 6 years ago

“Great supplier, always deliver on time and reliable friendly service who have always accommodated our needs for each site we have.”

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Posted 6 years ago

“Never had any issues with Innergy and always very helpful over the phone for any queries or questions I might have”

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Posted 6 years ago

“Wonderful company who are a pleasure to deal with. From drivers to office staff everyone is so friendly & helpful & go the extra mile to keep the customer happy, nothing is too much trouble for them. Would highly recommend them.”

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Posted 6 years ago

“Great company.”

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Posted 6 years ago

“Innergy have always been efficient and reliable.”

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Posted 6 years ago

innergy Group Ltd is rated 4.9 based on 2,723 reviews