innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,904 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,904 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly”

Helpful Report

(Leeds) - Posted 3 years ago

Hi David, Thank you for taking the time to leave innergy a review, we're really glad you received such great service. All the best, The innergy Team

Posted 3 years ago

“From ordering to delivery everything was very professional”

Helpful Report

Posted 3 years ago

Hi William, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 3 years ago

“Excellent service, delivered a day early, will deffo be using again.”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Jeff, Thank you for taking the time to leave innergy a review. We're really pleased to hear that the service provided was excellent and that we were able to get your order to you so quickly! All the best, The innergy Team

Posted 3 years ago

“I could not get a new canister anywhere - innergy to the rescue! I had a new canister in a couple of days delivered right to my door. 5 stars!”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Philip, Thank you for taking the time to leave innergy a review and rating us a fantastic 5 stars! We're delighted we were able to come to your rescue and deliver your gas so quickly! All the best, The innergy Team

Posted 3 years ago

“James, Clare & Niamh were terrific help!! All with smiles too. Excellent service”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Les, Thank you for taking the time to review innergy and giving us an amazing 5 stars! We're really glad that our Leeds staff were able to help you. All the best, The innergy Team

Posted 3 years ago

“Really helpful and pleasant from start to finish”

Helpful Report

Posted 3 years ago

Hi Jonathan, Thank you for taking the time to review innergy, we really appreciate it. We are really glad to hear that you had such a positive experience ordering with us. All the best, The innergy Team

Posted 3 years ago

“Clare Stenton assisted with an issue we had. Was very efficient, very nice bubbly personality and sorted out a resolution for us straight away. Actually liked phoning them, made my day. Would highly recommend. *****”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Tim, Thank you for reviewing your service, we really appreciate it. It's great to hear that Clare was able to help resolve your issue so quickly and easily and even better to hear that the chat was able to make your day! At innergy, we believe in Customer Delight and putting this at the forefront of everything we do, so it's great to hear that we have been successful in this with the service we have provided you. All the Best, The innergy Team

Posted 3 years ago

“Was pleased to find a FloGas 4.5kg bottle. Ordered on a Tuesday and delivered on Friday. Received a call on Thursday to say the driver would ring in advance. He did as promised and delivered the bottle around midday.”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Christopher, Thank you for taking the time to leave innergy a review. We are really pleased to hear that your gas was delivered quickly and you were well informed throughout the ordering process. All the Best, The innergy Team

Posted 3 years ago

“Niamh and Beth were both really helpful and friendly :) 10/10”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Adam, Thank you for taking the time to leave our Leeds branch such great feedback. We're really pleased you received such fantastic service from our Leeds depot. All the best, The innergy Team

Posted 3 years ago

“Very friendly and welcoming business. Excellent service from Clare and lovely chat too.”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Steven, Thank you for taking the time to leave innergy a review. We are really pleased to hear that you received friendly service from our Leeds depot. All the best, The innergy Team

Posted 3 years ago

“Always a pleasure to do business with innergy. I don't like buying gas etc, but I always get good service and reception from Clare and James”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Mr Walker, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that the service our Leeds office provides is always great. All the Best, The innergy Team

Posted 3 years ago

“Clare is always awsome!!”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Storm, Thank you for leaving innergy a review and a fantastic 5 stars! We're really glad that Clare in our Leeds branch has been able to help. All the best, The innergy Team

Posted 3 years ago

“Claire and Sian were very helpful to sort out new bottle for me”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Rob, Thank you for taking the time to leave innergy a review. We're really glad that we were able to help supply you with a new bottle. All the best, The innergy Team

Posted 3 years ago

“Exceptional service and really helpful.”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Phil, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from our Leeds depot. All the best, The innergy Team

Posted 3 years ago

“Excellent service as usual very helpful and friendly staff”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Richard, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that you received such great service from our Leeds branch. All the best, The innergy Team

Posted 3 years ago

“Whenever I phone Innergy I am always greeted by friendly, helpful, efficient members of the team. The local depot ALWAYS helps us out and ensures our orders are delivered really quickly.”

Helpful Report

(Knottingley) - Posted 3 years ago

Hi, Thank you for taking the time to review innergy. Customer delight is something that we value highly, so we're so pleased that we have been able to achieve this with the service that we provide you. All the best, The innergy Team

Posted 3 years ago

“The order process was very simple to carry out over the telephone and online . The customer service person was very professional with us and directed us to the right ordering process. Had email confirmation that the Gas Fire was ordered and order was getting placed. Only fault was ,we didn't get told when it was being couriered to us and was out when it was delivered. All in all though ,a speedy service from start to finish .”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Leslie, Thank you for taking the time to leave innergy such great feedback. We're really glad that the ordering process was simple and easy and that our staff were able to guide you through this so well. We use third party couriers for the delivery of our gas equipment items, unfortunately once the item has left our showroom we cannot guarantee an exact delivery date. We thank you for your feedback, this only helps us to further improve our customer experience. We will work with our couriers to see if we can find a way to receive an accurate delivery date. All the best, The innergy Team

Posted 3 years ago

“Brill action. Always there when I need them. Quick to respond.”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Cheryl, Thank you for taking the time to leave innergy a review and giving us such great feedback. We're really pleased to hear that the service that we are providing you is of such high quality. All the best, The innergy Team

Posted 3 years ago

“I love the banter from Clare. Happy Service!!”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Adam, Thank you for taking the time to leave innergy a review, we really appreciate it. We're really glad that you enjoyed your visit and service at the Leeds branch. All the best, The innergy Team

Posted 3 years ago

“Having been let down by our current supplier i gave yourselves a ring as we used to use you a year or so ago. Spoke to Claire and would like to say how friendly and extremely helpful she was. A credit to your company”

Helpful Report

(Leeds) - Posted 3 years ago

Hi Steve, Thank you for taking the time to leave us a review and giving us an amazing 5 stars. We are so pleased you received a fantastic service from Clare in our Leeds office. All the best, The innergy Team

Posted 3 years ago

innergy Group Ltd is rated 4.9 based on 2,904 reviews