Campervan Tours Reviews

4.9 Rating 222 Reviews
99 %
of reviewers recommend Campervan Tours
4.9
Based on 222 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Campervan Tours  Reviews
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Phone:

0800 6889688

Both Pick up and return were fast and flexible. As important the van was as described, in great condition and clean.. I would hire again.
Helpful Report
Posted 7 years ago
If you can advise changes in your pickup point and contact it would be helpful
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Posted 7 years ago
I found campervantours.com a very professional company to do business with. Nothing was too much effort and they met and exceeded our expectations. Their website, local knowledge, personal support, the vehicles, making payments and follow-up can't be faulted. I would not hestate to recommend this company. Thanks again Martin for taking the worry out of our 6 week UK driving holiday. \n***
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Posted 7 years ago
The entire experience from initial order, pick up in London to final hand over was done professionally with attention to detail. The van was delivered to us by your staff who were most friendly and helpful in the advice they gave us.\nIt was a pleasure doing business with your company and we would not hesitate to use your company again
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Posted 7 years ago
customer service excellent, vehicle excellent, equipment excellent, check in and out hassle free.\nOnly improvement is a detailed statement sent to our email of deposit - deductions + balance paid back into our account.\n\nwould use this company again without hesitation.
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Posted 7 years ago
Fantastic service - just as advertised. We hired the Ford Transit Van (2 people) from *** for a 4 week period to travel around England, Scotland etc. We took a leap of faith that what we had paid for would be delivered. It was great. We were picked up at Heathrow and then returned to Heathrow at the nominated times. The van was well fitted out with gas stove, small fridge and microwave. Even a sound system and mood lighting. This little campervan saved us a small fortune as you could use the microwave and get great "microwave only" meals from Tesco, Iceland etc for as low as 2 GBP per meal each. Massive savings when you consider how much it costs to eat out every meal. Great added value with a GPS, wireless modem as well caravan park location books included. As advertised - the Ford Transit Van does not have head room (you can't stand up in it) but for the economy price of hiring the van we quickly adapted to ways around this. A small awning to cover the doorway for when it rains would be great. We are definitely rebound customers and look forward to our next service delivered by Campervan Tours. Thanks heaps for allowing us an adventure with the security of great back up service.\n*** & *** \n\n
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Posted 7 years ago
I found *** to be very helpful and take the time to be sure all my needs where looked after.\nVery pleased with their Customer Service.
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Posted 7 years ago
I would have no hesitation in recommending this company to anyone looking to hire a motorhome.\nWe were picked up from our Hotel as arranged on time. \nThe van was ready on time and was only 12 months old.\nThe van was clean and supplied with everything as stated by the company.\n We were given a support contact number to ring, if we did have any issues. \nWe did not have any issues with the van and did over 3000 miles with it.\n\nIf we come back to the UK in the future, we will contact this company to hire another van from them, thanks ***.\n
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Posted 7 years ago
very good service, i would highly recommend these guys, the campervan was awesome didn't miss a beat and was in great condition . *** was great with email for the set up and when we needed to upgrade, he was clear and very fast response *** was our london contact and he was great explained everything as well as going above and beyond helping us with some of the great road rules of the uk like the yellow junction box rules. you must use them for your next camper holiday you wont be disappointed ***
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Posted 7 years ago
Everything went very smoothly from start to finish had a few problems with recharging the gas bottle as *** don't provide this service any more swop bottle would be easier.
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Posted 8 years ago
We received excellent service from booking through to dropping off the van and it was a pleasure dealing with *** & *** who went the extra mile to assist us. Although the *** was cosy for a family of four, it was a great vehicle and worth compromising space for versatility. Thanks a lot team for a great experience - we plan to do some more camping in the *** and would definitely choose Campervan tours again. The ***, ***
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Posted 8 years ago
We would recommend Campervantours as we were very satisfied with the order procedure, friendly customer support, the Motorhome, its fit out and facilities. \nHowever, Campervantours should warn customers when hiring a van in winter, where the van has LPG central heating, that compatible LPG outlets (BP only) are only found in a few Motorway Service centers and there are no outlets in Ireland.
Helpful Report
Posted 8 years ago
The introduction to the vehicle by *** and *** was good and they covered all important aspects of the van. In my (humble) opinion if you want to go from Good to Great address the following:\n- non stick pans coupled with metal kitchen tools. All the land were badly scratched and verging on unhealthy with regards the non stick coming off (carcenogen). Recommend replace pans and replace metal tools with either plastic, rubber or wood but ideally bamboo as they are much more hygienic. \n- bottle opener. Van needs a corkscrew. \n- 1 x tea towel for more than a week away is not enough. Increase to two and replace Fairy washing up liquid with more environmentally friendly option. (Grey water often ditched straight into the ground). \n- fridge in our van was playing up (too cold on gas and not cold on mains). Reported to *** at the end but it did make us wonder when the fridge had last had an overhaul. \n- new fresh water hose pipe. Nice to see a new pipe but the fixed fitting at water end meant it couldn't be left 'hanging' and had to be continually tended which was frustrating when doing a big fill up. \n- cleanliness. The van had been given a rudimentary clean but needed more of a deep clean to get rid of greasy dust in vicinity of the galley area. \nOverall however, would still recommend Campetvsn Tours to friends travelling to UK fm NZ and will use them again too. Next time though I will bring my own corkscrew (just in case...!).
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Posted 8 years ago
We had a great stay in the Camper Tribute 669, thank you very much
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Posted 8 years ago
my wife and I would like to thank *** and the team at campervantours for the most memorable driving tour around the UK and Ireland taking in the sights and sounds of these 2 countries steeped in history.Our home on wheels was the ideal vehicle to follow our champion All Blacks around and show our support,as well as mingling with Locals and Rugby fans from near and far.The T-line 590 was a pleasure to drive and has been added to my xmas wishlist ,Once again a big thank you to all the Team and have a safe Xmas and a prosperous New Year
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Posted 8 years ago
I did submit an email to campervan tours, about two small problems I encountered, but I hope that this will soon be resolved
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Posted 8 years ago
The van was very clean and we got a comprehensive hand-over. The kitchen had some essential bits missing, which we bought in order to create a funcionting kitchen (no bottle opener/cork screw, potato peeler, chopping board, coffee pot) We were given two double duvets, despite the fact that we were a family with two children and no flexibility in changing the double to two singles. And finally, we were only told at pick-up that we can't return the van on a Sunday after 4.00, so had to change our ferry booking last minute. We van was clean, in good condition and everything worked.
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Posted 8 years ago
We hired a VW Camper van from this company. The van was in superb condition. It was really well equipped. Bedding was excellent. Level of service was outstanding.
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Posted 8 years ago
We had the Ford Transit Campervan for 79 Days and found it to be a very reliable vehicle in Every Way. It is Low profile which had advantages when trying to find Carparks which often had Height Barriers that would have prevented higher vehicles from entering. The Team at Campervan Tours were very helpful and you could not wish for a better Company to deal with.
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Posted 8 years ago
We had a wonderful experience. The van was kitted out better than our expectation. The van was immaculately presented, the staff were helpful, knowledgeable and considerate. They were integral in making our holiday an unqualified joy. Only problem was it was not long enough.\n
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Posted 8 years ago
Campervan Tours is rated 4.9 based on 222 reviews