For starters.. We wish to inform future Kiwi and Aussie customers, that the company Campervan Tours owned and managed by ***, is 100% genuine. We could not have found a more honest , upfront , obliging person with outstanding comunication as *** has been. His crew *** were extremely welcoming and informative and on time with delivery and collection of the camper van We would have had no hesitation in awarding 5 stars as far as *** and his company Motorhome Tours goes, regarding honesty and committment. \n However we regretably have given 4 stars for the following reason.\nWe hoped to rent a camper van from *** to tour the UK. *** was extremely upfront and said he had none available as they had all been rented out. *** contacted us and said he was prepared to build a new camper for us which would be ready in 3 months. *** kept his word and had not even seen the camper when we picked it up at Heathrow.The Ford Transit was 100% reliable, comfortable to drive and economical over the 2 month period. HOWEVER Being the first users of the new camper conversion, we expected the possibility of a few teething problems. We were disappointed there were numerous constructions and layout problems. We informed *** during our travels. *** immediately went out of his way to correct some of the problems and we knew he would put the other problems in order once we returned the van ready for the next renters.People who are concerned they may not get their security bond back need not worry if you have kept your part of the deal. *** refunded our bond, and our out of pocket expenses the very next day.after returning the van. \nWe would have absolutely no hestitation in recommending *** and his crew and company Camper Van Tours. to potential renters. \nWould we rent again from ***. ......CERTAINLY