Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.61

4.6 Rating 1,392 Reviews

91 %

of reviewers recommend Heylo

4.6

Based on 1,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 19th October 2024

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

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“Heylo Bread is great for low carb breakfasts. Pair it together with eggs, bacon & tomatoes for a filling low carb, protein filled start to the day.”

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Posted 3 months ago

“Delighted with my bagels and brown bread. Can enjoy a slice without the guilt.”

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Posted 3 months ago

“First order arrive when it should and well boxed . So far I’m liking what I’ve had . Seeded loaf , hot dog rolls and flatbreads. I’ve had other breads which have funny smells when toasting and taste unpleasant . Heylo so far has impressed me . Will be ordering again for sure .”

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Posted 3 months ago

Hi, It's great to hear that you're enjoying your HeyLO! goodies. Thanks very much for sharing! x

Posted 3 months ago

“Very pleased with Heylo products. Arrived well packed and delivery good. I bought a mixture of bread, rolls and bagels. Everyone of products are lovely and can recommend.”

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Posted 3 months ago

“Brown seeded bread is very good”

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Posted 3 months ago

“Firstly, arrived jn galfnopened battered box. Secondly, opening my first white bread loaf it was mouldy had to throw away £4.79 in the bin!Thirdly , the rest of my over £30 order is in the freezer, praying it will not be mouldy. Quite frankly I am so disappointed.”

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Posted 3 months ago

Hi, We're so sorry to hear this. It's definitely not the HeyLO! experience we want you to have. We have refunded your loaf and will also be sending a replacement also. The science of low carb bread is still relatively new, and items can occasionally be susceptible to a shortened shelf life, depending on the conditions exposed to after despatch. However, we will always send you a replacement and we're always working on new, even-better recipes! Kind regards, The HeyLO! Team

Posted 3 months ago

“Love this low carb bread, especially the Better Brown!”

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Posted 3 months ago

“I enjoyed the bread but sorry to expensive for me .”

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Posted 3 months ago

“Sadly, thought I was on to a winner with Hey Lo after my first order, however... Second order arrived, with mouldy bagels, with 5 days to go until use by date. Then opened up the white loaf with 10 days til use by to find that was mouldy too. Used the "Let us Help You" contact form to report the issue 3 days ago, with out reply. The odd faulty product would have been fine and forgivable, however, the complete lack of response from their customer service isn't good enough. As far as I can tell, products are very good, shelf life not so good, customer service non-existent... Will not be using again.”

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Posted 3 months ago

Hi, We're sorry to hear this. It's definitely not the HeyLO! experience we want you to have. Our Customer Service Team usually respond within 24 hours - usually faster - once they have received a message. We have refunded these items for you and will also be sending out replacements. The science of low carb bread is still relatively new, and items can occasionally be susceptible to a shortened shelf life, depending on the conditions exposed to after despatch. However, we will always send you a replacement and we're always working on new, even-better recipes! Kind regards, The HeyLO! Team

Posted 3 months ago

“Quick delivery”

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Posted 3 months ago

“Great products for diabetics”

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Posted 3 months ago

“Love heylo , the seaded bread is defo my thing , toasts well , tastes like normal seaded bread , great for freezing . I do enjoy the crisp bread as well . Only downside is that it takes a while to receive a delivery so you need to plan well in advance . I also wish you would have more products to choose from , a better bigger variety of keto products .”

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Posted 3 months ago

“Very tasty.”

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Posted 3 months ago

“Quick delivery, all products tried have been great that I have received, would certainly recommend Heylo if you want to go low carb.”

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Posted 3 months ago

“Quite simply the best low carb alternative to normal bread ever!”

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Posted 3 months ago

It makes our day to hear this! Thanks so much for sharing! x

Posted 3 months ago

“Since starting a keto lifestyle years ago the biggest struggle i have had is no bread. Occasionally, i just want a bacon sandwich or something that requires some form of bread. When you go for a picnic i always struggle. But now i can pretty much have the same as everyone else. Heylo is amazing. Its so soft and tastes and feels like normal bread in fact i prefer it. I bulk buy and freeze. Its given me so many options i no longer feel deprived. The rolls are my favourite. I now have my daughter hooked on heylo too. Thank you.”

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Posted 3 months ago

Hi, It makes our day to hear how HeyLO! has given you more tasty options - and that you can enjoy picnics again! Thanks very much for sharing! x

Posted 3 months ago

“Even though the bread was soft it was very chewy mot for me the brown seeded was heavy not for me”

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Posted 3 months ago

“Best keto rolls!”

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Posted 3 months ago

“I could not do keto without these bread products. I had the £45 bundle this time, fantastic value for money. The best part is the taste of everything, the quality is amazing 🤩”

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Posted 3 months ago

“I've tried most of my bundle now and I've enjoyed everything. Having toast for breakfast (guilt free) is proving to be a game changer, delicious and almost carb free!!”

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Posted 3 months ago

Heylo is rated 4.6 based on 1,392 reviews