Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.51

4.5 Rating 618 Reviews

88 %

of reviewers recommend Heylo

4.5

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 26th January 2022

Claire Boyd

Heylo 5 star review on 20th January 2022

Jaz Dixon

Heylo 5 star review on 19th January 2022

Susan Jackson

Heylo 5 star review on 25th December 2021

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bread arrived covered in mold. The postal conditions need to be looked at to ensure freshness. I cannot comment on the bread items as they are being replaced but the granola is lovely.”

Helpful Report

Posted 2 weeks ago

Hi, We’re sorry to hear that your bread didn’t arrive in top condition. Usually the delivery doesn’t cause any freshness issues – but we’re always looking for ways to improve so do appreciate the feedback. Glad to hear that you’re enjoying the granola, and hope you enjoyed the bread replacements too. Kind regards, The Heylo Team

Posted 2 weeks ago

“I didn't enjoy any of the bread , the seeded one was hard and didn't toast properly and the white one had no taste at all . IAM sorry but I shall not be buying any more thank you .”

Helpful Report

Posted 1 month ago

“Found the bread and rolls chewy and quite tasteless. Very disappointed. The bread was ok if it was toasted with jam on. I looked forward to receiving the items, but I will not be ordering again.”

Helpful Report

Posted 1 month ago

“I thought the bread was quite stale and only suitable for toast. The size of the slice was really poor, probably 40% the size of a standard loaf slice.”

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Posted 1 month ago

Thanks for your feedback - we appreciate all comments that help us improve. We're sorry to hear that you didn't enjoy Heylo bread as much as many of our other customers. Slices are smaller than hi-carb bread as they are packed with protein and fibre, however, they do weigh a similar amount to white slice. Thanks for giving it a try. If you feel there was any issue with the quality of our bread, please don't hesitate to get in touch.

Posted 1 week ago

“I wanted to eat bread with my low carb diet and this looked like a good thing, however having to spend over £10 on two small loaves I am having to spread the loaves out by freezing one and only eating one slice a day for breakfast, I did not think that bread could cost so much, I must admit that with a little low butter and a scrape of Yeast Extract I do enjoy the one slice of a morning.”

Helpful Report

Posted 2 months ago

“Not my taste , and each slice of bread is very small not sandwiches size , but a great idea , we all like different tastes (I dont like rice pudding either) Will try the white Rolls - Thanks for reading x x”

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Posted 2 months ago

“the product is lovely but the cost per loaf is just crazy.”

Helpful Report

Posted 2 months ago

“Loved the white bread didn't like the brown and hated the jam no taste no texture”

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Posted 2 months ago

“Sadly the loaf wasn’t very fresh when it arrived 😢 so didn’t really enjoy I have bought the bagels previously from holland and Barrett and they are delicious”

Helpful Report

Posted 2 months ago

“Liked the cinnamon Raisin loaf good toasted. The white bread had a really strange texture on eating felt like you were chewing a sponge, it went straight in the bin. Applaud your efforts in trying to deliver low carb alternatives as in USA and Australia, keep going.”

Helpful Report

Posted 2 months ago

“I had to contact Heylo as one of the loaves was open but they replaced it within a few days. I now have 2 loaves that are both dated 14/2/24 so I have 2 weeks to use them! Although I do like the bread, I had hoped that they would have a long shelf life especially as I subscribed to have 2 every 6 weeks!”

Helpful Report

Posted 2 months ago

“I bought a selection, the quality is very good, BUT! The packaging is awful! Arrived in a very small box, squeezed everything in it. Damaged most of it! Still edible, but looking awful.”

Helpful Report

Posted 2 months ago

“Purchases a selection box and the products are nice however you need to look into your packaging all of the items were squeezed into a small box so the loafs were squashed and the rolls looked more like pancakes which was disappointing”

Helpful Report

Posted 2 months ago

“only tried the seeded bread so far. not keen on seeded bread normally but thought I would give this a try anyway and with scrambled egg or cheese on toast - made a nice change to have something like that, was not keen on it with just bread and butter but toasted was alot nicer :) . yet to try the white loaf.”

Helpful Report

Posted 2 months ago

“The white bread was not too bad toasted but the seeded bread was not for me too many seeds, sorry that's my personal taste I have made low carb bread that has tasted more like bread this is not worth the money for me.”

Helpful Report

Posted 3 months ago

“Enjoyed the 2 loaves I purchased but a bit disappointed by how small the slices were. Also a few discounted deals when buying may encourage to buy more products.”

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Posted 3 months ago

“I was so exciting about the white rolls as the texture looked incredible but it was incredible chewy. Ordered the pizza bases as well which me and my partner loved so I guess you win some you lose some. Will try the sliced bread as that seems to have good reviews.”

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Posted 3 months ago

“Not tried them yet”

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Posted 3 months ago

“Was so excited to get my bundle delivery. I took out the buns first to pack with cold meat and salad. So disappointing it was like eating damp cardboard….into bin! The loaf toasted fared better but on the whole I am really upset with the product and the money wasted”

Helpful Report

Posted 3 months ago

“Don’t like the white loaf it’s like a sponge, everything you put on it is just sucked into the bread. Would be best used for fried bread in a fry up. The hot dog rolls are really nice although two had really big air pockets, but they did the job nicely, delivery is quick, and prices fair, but I won’t be ordering the bread and”

Helpful Report

Posted 3 months ago

Heylo is rated 4.5 based on 618 reviews