Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.61

4.6 Rating 1,403 Reviews

91 %

of reviewers recommend Heylo

4.6

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 19th October 2024

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the bagels and flatbreads, the wraps and granary bread, but the white dog rolls and burger rolls were a bit of a chewy texture and an odd after taste which I wasn't keen on. Overall though, quite a good selection pack.”

Helpful Report

Posted 4 months ago

“I’m so happy I’ve found heylo white bread , so soft and tasty , keep it in the freezer and take out a few slices each evening for the next day -if you fancy toast it will grill from frozen”

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Posted 4 months ago

“I enjoy heylo bread however the taste I feel could be improved it is better toasted as can be more difficult to digest when not.z”

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Posted 4 months ago

“Got the white bread and babs for our friend on his visit . As he is a diabetic. He found both really chewy . So I tried them and also thought the same. The taste was there .”

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Posted 4 months ago

Hi, We're sorry to hear that you didn't enjoy your order as much as so many of our other customers. If you feel there was a quality issue, please get in touch with us at heretohelp@weareheylo.com Kind regards, The HeyLO! Team

Posted 4 months ago

“Love the brown seeded bread and the bagels and buy them regularly. Very filling”

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Posted 4 months ago

“Love the bread and wraps!! Granola not so much. What im really looking for is low carb pitta bread. Also wasn't a massive fan of the flat bread. But the bread and wraps are a winner!!! Please introduce low carb pitta!!!”

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Posted 4 months ago

“I have to date only tried the seeded bagels, slightly rubberey texture with an odd aftertaste, not unpleasant but not overly pleasant”

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Posted 4 months ago

“I’ve been buying Heylo products for a year and a half now. I buy seeded bagels, the seeded loaf and the wraps. The service is amazing. My latest order was delivered the day after I placed it. Everything freezes really well, so that means there’s no waste, and it’s sooooooo good to have bread products back in my life! Happy Happy Happy!!!”

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Posted 4 months ago

“I ordered 2 brown, 1 white plus wraps. I’ve opened one of the brown had it toasted or sandwiches. I’m not keen tbh it’s like chewy rye bread. Sadly won’t be ordering again”

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Posted 4 months ago

“I didn't like it.. It was nice enough BUT I the half of it way.. Rubbery. I'll take my chance with full card, but less”

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Posted 4 months ago

“All arrived very quickly. I've knocked a star off as the end slice if the white load had a tiny bit of mold on it although the rest was absolutely fine.”

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Posted 4 months ago

“Love the seeded loaf. It’s really delicious and hits the bread craving for me.”

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Posted 4 months ago

“A bit disappointed really, the loaves were to small and a bit expensive. I think if they become available in the supermarkets and in larger loaves I could give them another go.”

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Posted 4 months ago

Hi, Thank you for your review. It's great to hear that you're enjoying your HeyLO! goodies. :) We are working to get into stores at the moment as low-carb baking can be more costly than regular baking, and we'd like to make it as easy as possible for customers to get their hands on our low-carb goodness! Kind regards, The HeyLO! Team

Posted 4 months ago

“Bread taste & texture is very good however i personally found every time I ate it I became very bloated & uncomfortable for long periods of time so unfortunately wont buy again.”

Helpful Report

Posted 4 months ago

Hi, Thanks for your review. Most of our goodies are rich in protein and fibre which makes them very filling - depending on the individual it can be advisable to introduce increases of protein and fibre to your lifestyle gradually. Once the body adjusts, the fibre in HeyLO! bread can provide the added benefit of gut microbiome support. If we can help further, please contact us at heretohelp@weareheylo.com x

Posted 4 months ago

“It's been a pleasurable journey whit my type two diabetes. Im waiting to start insulin for first time . Normal bread i couldn't touch but Hey lo has been a breath of fresh air for me. Fantastic product and a life saver for myself. Many thanks”

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Posted 4 months ago

“The super seeded bread loaf is delicious. I absolutely love it. Bread is what I miss most about cutting out carbs and this bread definitely hits the spot. The flatbreads are also very good.”

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Posted 4 months ago

“Seeded Loaf at 0.3g Carb tastes great. Texture of white bread and breadcakes is very chewy. Love the granola, especially the caramel - flavour is better than the normal granola I used to eat.”

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Posted 4 months ago

“I absolutely love this bread it’s not exactly the same as wheat bread but is very close to, if you’re low carb keto or just don’t want to give up bread but white or brown bread bloats you, I can’t recommend this highly enough”

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Posted 4 months ago

“Ordered many times now and the brown seeded loaf and wraps are great.”

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Posted 4 months ago

“The bread I received is somewhat old because it has molds in it. I was disappointed and never expected it since I have ordered before and no problem with it.”

Helpful Report

Posted 4 months ago

Hi, We're sorry to hear this. It's definitely not the HeyLO! experience we want you to have. Please let our Customer Service Team know at heretohelp@weareheylo.com and they will sort out a refund and replacement for you as per our 5 days minimum freshness on arrival guarantee. HeyLO! bread is freshly baked; however, the science of low carb bread is still relatively new, and items can occasionally be susceptible to a shortened shelf life, depending on the conditions exposed to. But we are always working on new, even-better recipes! Kind regards, The HeyLO! Team

Posted 4 months ago

Heylo is rated 4.6 based on 1,403 reviews