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Heylo Reviews

4.5 Rating 618 Reviews

88 %

of reviewers recommend Heylo

Company Reviews

Product Reviews

4.5

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy to help small businesses if I can. Ordered the bread, bagels, rolls, crackers. Slices of bread are small but they are filling. Rolls are substantial too. Crackers are very good and moreish. Bit pricey but worth it to stay low carb. This is my first order but will definitely be ordering again. Overall I’m very impressed.”

Posted 3 months ago

“My initial interaction with Heylo was one of poor service. The delivery time was exceeded by two days without any communication from Heylo, and my enquiry was met with an excuse of high levels of orders delaying my order, and the refund of delivery costs. I vowed to not buy from Heylo again. The two loaves duly arrived, three days late. The quality of the seeded loaf and the white loaf diluted my annoyance with Heylo. The products are really, really good, are low in calories, low in carbs, but the texture and taste of the bread is as if it is a conventional loaf with all of the bad stuff in it. Well done on the quality of your product Heylo, I will certainly be buying from you again.”

Posted 3 months ago

“It was very nice and no different from normal carb bread”

Posted 3 months ago

“Really enjoyed it. The texture and taste were great, although there is a little too much salt. I would like the choice of a larger loaf even with the increase in macros this would make.”

Posted 3 months ago

“Excellent service. I love the subs and will definitely be buying more. The sliced bread is a little smaller than I hoped but it's lovely to have scrambled egg on toast again.”

Posted 3 months ago

“Great little loaf of bread. They are small slices, but if you are used to eating thin bagels or warburton thins = no difference. AND 2 slices gives 15.4G of protein. Love this 🙌🏻”

Posted 3 months ago

“Very happy with my order, subs are excellent as are the seeded rolls and seeded bread, not quite so keen on the white loaf but overall very pleased. Will definitely order again.”

Posted 3 months ago

“The delivery was speedy and the seeded bread was very tasty, will definitely buy again. Dont think we will buy the rolls again however as we werent keen on the texture.”

Posted 4 months ago

“Bought a selection of rolls, bagels and sliced seeded bread to try and on the whole I wasn't disappointed. I didn't love the rolls - the texture just didn't work for me but the bagels are very nice toasted and quite filling. The seeded loaf though is fabulous...I toast it twice as it seems to need longer and works great with peanut butter! I find the prices reasonable (for keto products) and will definitely be back for more.”

Posted 5 months ago

“Quick delivery. Everything arrived well packed in a box. I ordered a big starter pack to try out the various products. So far I've only had the bagels and the Artisan bread rolls. Both were delicious. The bagels weren't exactly bagels, to me they tasted like dense seeded bread cooked in rings to look like bagels. That said, they were good. The bread rolls are a little heavy and chewy but I like that, although I get that the texture wouldn't suit everyone. The products are all rather expensive so I don't want to share them with the family, but happy to pay to keep on a low carb diet myself. These are certainly the best low carb bread products I have tried, so I will keep a stock in the freezer!”

Posted 5 months ago

Thanks very much for sharing such a detailed review. We love to hear that people are enjoying Heylo bread and it is useful for their low-carb journey. :)

Posted 5 months ago

“I had several issues throughout the order and delivery process but these were resolved and the products are delicious!”

Posted 5 months ago

Hi Sophie, Please accept our sincere apologies for your experience with this order. We hope the delivery refund and free-of-charge items went some way to show that we care deeply about each customer's experience at Heylo and this is not our usual standard. We did have a temporary glitch in the system that caused an issue, but we're pleased to report this has been fully resolved. Please do not hesitate to get in touch if you have any other concerns. Kind regards, The Heylo Team

Posted 5 months ago

“It's the second time I have bought the low carb Cinnamon and raisin loaf and I think it's lovely - easy to stick in the toaster from frozen too.”

Posted 5 months ago

Hi, Very happy to hear that you're enjoying the cinnamon raisin loaf. Thanks :) Happy toasting!

Posted 5 months ago

“The white bread, bagels and sub rolls are a total game changer, especially if you’re following a low carb way of eating. Loved the bagels especially. My order was delayed, but CS kept me informed. Everything arrived well packed and fresh. I divided everything up into individual servings and put them well wrapped into the freezer. I’ll be back for more!”

Posted 5 months ago

“I am so happy to have low carb breads to enjoy as I am diabetic. However, I am also vegan, for over 50 years now, so am extremely disappointed that in this day and age of scientific breakthroughs and greater compassionate understanding, there is not a soft bread substitute that does not exploit/torture other beings. Please could you attempt a soft white version that does not contain milk products??? Thank you.”

Posted 1 year ago

“I am so glad I found Heylo, I have loved all the products I've tried so far and the best thing is that I know I will have lost weight when I go to see my GP later this month.”

Posted 1 year ago

“Used to get another brand of keto products , tried for the first time I m finding them tasty , will buy again”

Posted 1 year ago

“Very good product. Maybe I am unlocky but I order twice and both delivery wasn't 100 correct. However respond for my complain was quick.”

Posted 1 year ago

“It does the job as a replacement if you want to cut down on carbs and still eat bread.”

Posted 1 year ago

“Good customer service. The bread is far superior to the stuff I could make. There was a small issue with my delivery last week but it was quickly rectified.”

Posted 1 year ago

“Very satisfied , delivery was on time and the products are brilliant !”

Posted 1 year ago

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Heylo is rated 4.5 based on 618 reviews