Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.51

4.5 Rating 618 Reviews

88 %

of reviewers recommend Heylo

4.5

Based on 618 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 26th January 2022

Claire Boyd

Heylo 5 star review on 20th January 2022

Jaz Dixon

Heylo 5 star review on 19th January 2022

Susan Jackson

Heylo 5 star review on 25th December 2021

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anyone who has the guts to start a new business deserves the utmost credit - in a post Brexit xenophobic red tape hampering of trade, it’s even more challenging The web site is too slow and unresponsive however”

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Posted 1 year ago

“I ordered 10 loaves of bread and there was a delay with delivery but the customer service team were very good and resolved the issue quickly.”

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Posted 2 years ago

“Good service and good products”

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Posted 2 years ago

“Fast dispatch and a great selection of stuff”

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Posted 2 years ago

“The taste is great,customer service is really impressive they reply promptly to the msgs but the problem is just that I am unable to place an order in bulk cos the website doesn’t let u order more than one bread packet or buns (it’s for a products )cos of which I have to place an order again and again and pay for the delivery 😔 I really hope this thing gets fixed ,rest everything all good 😊”

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Posted 2 years ago

Hi there, we put a restriction on the amount of bread you could buy as we were having supply issues and we wanted to make sure everyone could have some to make it fair. We now realise our customers didnt want that so you can buy as many as you want until they run out but once they are gone for the week we wont be able to get anymore in until next week. Thank you, Charlotte.

Posted 2 years ago

“A very good substitute for bread for those of us who love bread dearly and so low in calories .. am over the moon with my purchases.”

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Posted 2 years ago

“I bought the £75 starter pack. It arrived the next day and was extremely well packaged I adore some of the products but found others just awful. I guess it's all a matter of trying what works for you. The bread is delicious. I think I'll get several loaves and store them in the freezer. Nick's syrup is another good one for me. The cheesies are gorgeous. Electrolyte tablets were OK but far nicer with carbonated water. The keto granola was not to my taste at all, as was the coffee creamer so they went in the bin after just one try. I've yet to try the rest but I'll definitely order from this form again.”

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Posted 2 years ago

“Great for keto”

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Posted 2 years ago

“I ordered the low carb rolls. Delivery only took a few days. The rolls were soft but a bit chewy but a good replacement for my son who enjoys burgers in a bun. Will use this site again.”

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Posted 2 years ago

“I bought the bread, the seeds crackers and the protein bars, I found all of it very good , the only problem I got was about the customer service because when I placed my order I didn’t get any emails that confirmed it and they don’t provide immediately to give me the tracking number… at the end I receive my box after one week”

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Posted 2 years ago

“I have bought the seed crackers and seed flatbread as I also have to be gluten free, as well as low carb for blood sugar reasons. They are tasty, particularly with butter or cheese. I like them. Delivery takes too long especially as I paid over £4 for 1-2 day delivery. It took 3-4 days. That is a bit off putting. I am used to Amazon Primes mostly next day delivery.”

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Posted 2 years ago

Hi Norma - apologies that delivery took normal than usual - we had a huge demand and it took us a while to pick and pack all of our lovely orders. We now use Amazon as our delivery provider and have been able to reduce our delivery fees as well so we hope to see you again soon :>)

Posted 2 years ago

“A lot of choice and easy to use website goods are rather pricey especially with the delivery on top. Maybe make things a little more affordable I’m sure people would order more regularly if it wasn’t so expensive I know I would. What about a little pop up shop a few times a week that people could visit”

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Posted 2 years ago

Hi - we'd love to do a pop up shop in the future - great idea :>) our delivery prices have reduced this week so we hope to see you again soon!

Posted 2 years ago

“No issues with ordering and delivery. Everything was satisfactory. I would like to see more organic, whole food and higher quality options for sale and hope these are added over time. Currently I’d say most of the offerings are what I personally would consider to be ‘junk keto’ and not foods I’d order regularly, but each to their own. As an ordering experience, no complaints.”

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Posted 2 years ago

“I love this product. Great price, great product and "usually" great delivery.”

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Posted 2 years ago

“It is good to be able to enjoy a sandwich as a diabetic Very good service, prompt delivery”

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Posted 2 years ago

“Everything was great except for the fruit buns that were technically still in date but had mould on it :(”

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Posted 2 years ago

“Can I just say how absolutely amazing the products are! Had my first order and although 1 item was missing, it was soon sent out. I ordered the rolls, not cross buns, loaf, seeded crackers and cheesies..... wow! You have made my ketogenic/low carb lifestyle that little bit easier and happier, so thank you x”

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Posted 2 years ago

“My order was dealt with efficiently. Your low carb bread is very acceptable in terms of taste and texture especially when toasted. I would not hesitate to buy more except for the cost. Over four pounds (with postage) for a small loaf is a bit excessive. I would consider ordering more loaves but regrettably even your ten per cent discount does not make a significant dent in the price.”

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Posted 2 years ago

“Well packaged and the delivery was quick and efficient.”

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Posted 2 years ago

“Bought bread and rolls Tasted ok but they are expensive”

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Posted 2 years ago

Heylo is rated 4.5 based on 618 reviews