Login
Start Free Trial Are you a business? Click Here

Somerset Bridge Limited Reviews

4.0 Rating 237 Reviews
75 %
of reviewers recommend Somerset Bridge Limited
Company Reviews Metrics
4.0
Based on 237 reviews
Customer Service
Communication Channels
Telephone
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Danielle Hughes
Verified Buyer
“Very helpful and professional throughout.”
Helpful Report
Posted 2 years ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Miss Shareen Bibi
Verified Buyer
“Poor service, no courtesy car cover although was something included while purchasing the insurance. Car apparently is not repairable but it hasn’t even been seen or assessed by a mechanic”
Helpful Report
Posted 2 years ago
Hello, Firstly, we aim to provide excellent customer service at all times, and I am sorry that you do not feel we have done so in this instance. We do take all customer feedback seriously especially when it comes to your customer service experience. In order for us to improve and develop we would like the opportunity to discuss your overall experience with yourself. You can contact us on 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Miss Laura Clayton- Smith
Verified Buyer
“Lady I spoke with was super clear and helpful throughout the whole process.”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Marinel
Verified Buyer
“Very helpful costumer service,all enquiries sorted”
Helpful Report
Posted 2 years ago
Hello, Thank you for providing feedback about your recent interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
MR LIGILAS KAIRYS
Verified Buyer
“Helped me to go through the process while I just had an accident. Pro as should be ;)”
Helpful Report
Posted 2 years ago
Dear Mr Kairys, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Anonymous
Verified Buyer
“I spoke to Tom and he was incredibly friendly and helpful, and even though I suffer from a lot of anxiety he made me feel very reassured and at ease. Thank you Tom!”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Paul Cooper
Verified Buyer
“Thank you for explaining what my options are and taking the time to help me get the best out come”
Helpful Report
Posted 2 years ago
Dear Mr Cooper, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Steven Paterson
Verified Buyer
“Very straightforward and easy service. Would recommend to anyone”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Anonymous
Verified Buyer
“Tom was extremely friendly and helpful.”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Victoria Doorey
Verified Buyer
“Very good customer service and understanding”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Michelle Brown
Verified Buyer
“Most helpful polite friendly customer services person we have ever dealt with this guy is a credit to your company Thanks for all your help and advise”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Antony Dixon
Verified Buyer
“Had a very helpful and useful conversation with Tom where he clarified issues that had left me confused and unhappy during a previous conversation. Very understanding of claimants being less than happy to be going through process without being condescending.”
Helpful Report
Posted 2 years ago
Dear Mr Dixon, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Jessica
Verified Buyer
“I waited no more than a minute from the time I made my call to the moment I spoke with Bea on the phone. I was nervous to report my accident as it’s not something I’ve done before, she talked me through it so calmly and really put me at ease instantly. She was patient, understanding, reassuring and super efficient with handling my call. I cannot praise the customer service more than that. It was undeniably wonderful. Thank you Bea for turning an awful experience for myself into a state of calm. I appreciated your time and confidence in the situation.”
Helpful Report
Posted 2 years ago
Dear Mrs Goldsmith, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Monique
Verified Buyer
“Very polite, helpful and professional. Delt with my claim in a timely manner answering all my questions. Fabulous customer service. :)”
Helpful Report
Posted 2 years ago
Dear Miss Sweet, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Arwin
Verified Buyer
“Excellent service polite courteous.( I am partly deaf ) Quickly noted the details. Apart from long wait 35min for my phone to be answered. Happy with service.”
Helpful Report
Posted 2 years ago
Dear Mr Shah, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! I would also like to apologise for the duration you have experienced in waiting to be connected to an agent as we aim to answer all calls in the shortest possible timeframe. If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
David
Verified Buyer
“Clear and helpful service.”
Helpful Report
Posted 2 years ago
Dear Mr Paice, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Anonymous
Verified Buyer
“I recently made a claim and it was promptly passed to a law firm and a vehicle repair company. The customer service I recieved was brilliant, particularly from a claims handler named Devon.”
Helpful Report
Posted 2 years ago
Dear Miss Smith, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
David
Verified Buyer
“Had to call about a claim. Everything was clearly explained on what I need to do by Craig. Sent all details needed for third party claim. Excellent customer service Craig.”
Helpful Report
Posted 2 years ago
Dear Mr Pritchard, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Jill
Verified Buyer
“Very helpful phone service from Devon.”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your recent interaction with one of our agents. We strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Richard
Verified Buyer
“I’m very pleased with the service I received so far during the process of getting my car repaired. Thanks!”
Helpful Report
Posted 2 years ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 2 years ago
Somerset Bridge Limited is rated 4.0 based on 237 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request