Somerset Bridge Limited Reviews

Name: Somerset Bridge Limited
Rating: 3.43

3.4 Rating 129 Reviews

61 %

of reviewers recommend Somerset Bridge Limited

Company Reviews

Metrics

3.4

Based on 129 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a very helpful and useful conversation with Tom where he clarified issues that had left me confused and unhappy during a previous conversation. Very understanding of claimants being less than happy to be going through process without being condescending.”

Helpful Report

Posted 2 months ago

Dear Mr Dixon, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited

Posted 2 months ago

“Clear and helpful service.”

Helpful Report

Posted 2 months ago

Dear Mr Paice, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited

Posted 2 months ago

“Antonia l was most helpful, Thk u so much for ur help”

Helpful Report

Posted 10 months ago

Dear Mr Rowe, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we do strive to provide excellent customer service and we are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited

Posted 9 months ago

“All seems to be okay so far. Both people I spoke to were very helpful. Especially Thomas who put my mind at ease. However, this is just the start and I hope the service continues throughout my claim. I cannot comment on overall performance, as the claim has not been finalised.”

Helpful Report

Posted 1 year ago

Hi, Thank you very much for your feedback about your interaction with our agents – we do strive to provide excellent customer service and I am pleased to hear that you have had a good experience with us so far on your claim journey. I will ensure that the positive feedback is passed on to the relevant agent and their managers! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited

Posted 1 year ago

“this company is 100% awful. They dupilcate claims on your policy affecting your renewal price then its a problem for they to take it off. rubbish company. worse customer service, not heplfull at all. they all push you from adviser to adviser none of them that can acutally help. AVOID.COM”

Helpful Report

Posted 5 years ago

Somerset Bridge Limited is rated 3.4 based on 129 reviews