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Somerset Bridge Limited Reviews

3.9 Rating 208 Reviews
72 %
of reviewers recommend Somerset Bridge Limited
Company Reviews Metrics
3.9
Based on 208 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Patrick Giltinane
Verified Buyer
“Prompt attention ant being helped along by a lady who is called Karen .excelllent🦅👍”
Helpful Report
Posted 3 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 3 months ago
Mrs Emma Bain
Verified Buyer
“Call handler was very efficient, made process of claiming really straightforward whilst making sure I was OK (I'm heavily pregnant so this was a very stressful event), she was clear and considerate and made this part of the process as simple as it could be.”
Helpful Report
Posted 3 months ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and strive to provide excellent customer service. We are pleased to hear that you have had such a good experience with us. I will ensure that your positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 3 months ago
Mr Gediminas Cibulskas
Verified Buyer
“Perfect đź‘Ś service đź‘Ś đź‘Ź”
Helpful Report
Posted 3 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 3 months ago
Mr William Bryson
Verified Buyer
“Good service staff very helpful and explain all the relevant information”
Helpful Report
Posted 4 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 4 months ago
Omar
Verified Buyer
“Great help and support from Tom!”
Helpful Report
Posted 4 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 4 months ago
Miss Shanie Howard
Verified Buyer
“Good service Very understanding”
Helpful Report
Posted 4 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and westrive to provide excellent customer service. We are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 4 months ago
Anonymous
Verified Buyer
“It was so easy to make a claim, the options were clear, and the call handler, Adam, was brilliant. I'm so grateful, thank you 🥰”
Helpful Report
Posted 5 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had such a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 5 months ago
Mr George Leeming
Verified Buyer
“Adam called me up, very clearly walked me through everything and the process, eased all my anxiety.”
Helpful Report
Posted 6 months ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 6 months ago
Rhys Robinson
Verified Buyer
“I spoke to one of ur collages can’t remember his name, but he was very polite point me in the right direction and helped me a lot on the things I didn't quite understand I thank him a lot for the help that was needed”
Helpful Report
Posted 6 months ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 6 months ago
Ms Floriana Pippo
Verified Buyer
“Very helpful and quick to reach out. Very clear explanation of the process.”
Helpful Report
Posted 7 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 7 months ago
Anonymous
Verified Buyer
“This was the first time that we have submitted an insurance claim for a vehicle. The service provided by both the out of hours first notification contact (Molly) the claims handler at Somerset Bridge (Karen) to be first class. All of my questions and options all answered politely, quickly and precisley.”
Helpful Report
Posted 8 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 7 months ago
Mr Robert Mclvenny
Verified Buyer
“Very efficient and handled well”
Helpful Report
Posted 8 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 7 months ago
Anonymous
Verified Buyer
“The level of professionalism I've received dealing with this company has improved my overall perception of insurance companies. Perhaps, it's my lucky day but I would hope that this quality of service is standard throughout.”
Helpful Report
Posted 8 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 7 months ago
Miss Sherise Osbourne
Verified Buyer
“So far my claim has been dealt with professionally and swiftly. The woman I spoke with really nice and empathic. Couldnt have asked for a better service 🙂”
Helpful Report
Posted 8 months ago
Hello, Thank you very much for providing feedback about your interaction with our agents – we understand how stressful being involved in a claim can be and we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 8 months ago
Mrs Yvonne Martin
Verified Buyer
“Excellent service”
Helpful Report
Posted 9 months ago
Hello, Thank you for providing feedback about your interaction with one of our agents – we understand how stressful being involved in a claim can be and strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 8 months ago
Anonymous
Verified Buyer
“Very good and very helpful”
Helpful Report
Posted 9 months ago
Hello, Thank you for providing feedback about your recent interaction with one of our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that your feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 9 months ago
Mrs Helena D'mello
Verified Buyer
“Very helpful and supportive customer service”
Helpful Report
Posted 9 months ago
Hello, Thank you h for providing feedback about your interaction with our agent – we understand how stressful being involved in a claim can be strive to provide excellent customer service. We are pleased to hear that you have had a good experience with us. I will ensure that your feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 9 months ago
Miss Francesca Mcleod
Verified Buyer
“Caring and understanding”
Helpful Report
Posted 9 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 9 months ago
Mr Steven Harrison
Verified Buyer
“Perfect and smooth”
Helpful Report
Posted 9 months ago
Hello, Thank you for providing feedback about your interaction with our agents – we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 9 months ago
Mr Edward Hillyer
Verified Buyer
“The lady that assisted with my claim was extremely helpful, very good service”
Helpful Report
Posted 10 months ago
Hello, Thank you very much for providing feedback about your interaction with our agents - we strive to provide excellent customer service and are pleased to hear that you have had a good experience with us. I will ensure that the positive feedback is passed on to the relevant agent and their manager! If for any reason, you do need to contact us, you can do so by calling 03448409515. Alternatively, if you are unable to call you can always send an email to Reviews@sbgl.co.uk We look forward to hearing from you. Yours faithfully, Somerset Bridge Limited
Posted 9 months ago
Somerset Bridge Limited is rated 3.9 based on 208 reviews
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