H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,969 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is always a pleasure discovering new tastes and H.R. Higgins makes the process easy.”

Helpful Report

Posted 4 years ago

“Hi, have have bought many teas from Higgins which I have enjoyed. Sadly this time the Darjeeling, one of my favourite teas, was very disappointing, without the distinct Darjeeling flavour.”

Helpful Report

Posted 4 years ago

“As ever excellent tea and coffee. Angela has been converted to leaf tea again (rather than tea bags). Also superb coffee.”

Helpful Report

Posted 4 years ago

“Higgins teas are very agreeable, tasty and fragrant.”

Helpful Report

Posted 4 years ago

“Great coffee and great service!”

Helpful Report

Posted 4 years ago

“Our tea arrived promptly.”

Helpful Report

Posted 4 years ago

“A supplier of excellent coffees who I have used for over 50 years”

Helpful Report

Posted 4 years ago

“When I am unable to order my coffee in time from HR Higgins and have to buy elsewhere, the other coffee never measures up to the consistency of roast, quality and taste I get here from HR Higgins. What will I do when I return to the States?”

Helpful Report

Posted 4 years ago

“As always, Santiago Blend is a perfect all-round flavour that suits us for any time of the day. And service was prompt with no issues on delivery.”

Helpful Report

Posted 4 years ago

“Excellent, quality coffees - guaranteed. Top marks for customer service too.”

Helpful Report

Posted 4 years ago

“Delicious and remarkable coffees, beautifully packed and speedily dispatched. I would thoroughly recommend. We have never been disappointed with any coffee we have tried, but peppermint leaf tea is now my favourite. Beautifully refreshing at any time.”

Helpful Report

Posted 4 years ago

“Wide range of coffees, imaginatively blended.”

Helpful Report

Posted 4 years ago

“We have loved buying coffee from H.R. Higgins, both in person in the shop(s) as they moved from South Molton Street to Duke Street, and online since we have lived further from London. Such fabulous coffees and teas, we have enjoyed discovering new flavours as well as continuing to buy old favourites. The day the box arrives is always an exciting one as we unpack the good old friends and examine the new arrivals.”

Helpful Report

Posted 4 years ago

“The shipping fee has been raised incredibly high for the order from Tokyo. It used to be GBP 17.5 for 10 x 125 grams of Blue Lady, as against the latest GBP 117.95 for the same order. I love Blue Lady. Looking forward to your revising shipping rates, I remain.”

Helpful Report

Posted 4 years ago

“Always too quality teas. Where else would a serious tea drinker go?”

Helpful Report

Posted 4 years ago

“Easy website to navigate and wide range to choose from Orders are dispatched swiftly and always arrive in perfect condition”

Helpful Report

Posted 4 years ago

“I love your coffee”

Helpful Report

Posted 4 years ago

“The Mayfair shop is well placed for when I am in London and very efficient in postal service when that is not possible: I enjoy the uniquely fine Japanese sencha.”

Helpful Report

Posted 4 years ago

“Great to visit but, latterly, a splendid on-line supplier of excellent coffees. I only buy tea occasionally but always have a supply of Duke Street blend - never fails to impress.”

Helpful Report

Posted 4 years ago

“I have yet to use this coffee. But from my previous experience it is a very good one to have. That is why I do have it again and again.”

Helpful Report

Posted 4 years ago

H. R. Higgins is rated 4.9 based on 1,969 reviews