Name: Howarth Timber
Address: Howarth Timber, 29 Doncaster Road, Wakefield, Wakefield
Rating: 4.52

“Used the online service to select and order some timber for a small garden project. Delivered in 4 days, driver very helpful unloading, timber in good condition, no issues using for intended purpose. Would use again.”

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Posted 1 year ago

“Ordered stone chipings online. Got immediate confirmation . Given 3 to 7 days for delivery. Was expecting an email or phone call to confirm a date, but the lorry just turned up without prior notice. Not a problem for me as was in. Delivery driver was very polite and helpful, put the stones exactly as wanted.. overall a good service”

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Posted 1 year ago

“Great service couple of warped lengths but great value”

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Posted 1 year ago

“Having placed my order online I was sent alternate products as the online service dose not match the stock in each store. However in store the staff are excellent and very helpful and the products I purchased were excellent quality. I will definitely buy again but not using the online service.”

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Posted 1 year ago

“Easy ordering, quality product, good delivery. Would be useful though to have a text saying when items are being delivered.”

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Posted 1 year ago

“In terms of quality of the wood, excellent. Getting it was the issue. I would recommend not using the online click and collect system. I ordered through the website, went to collect and was told the items I had ordered were not in stock. This meant me having to drive an extra 25 miles to.collect my order. I was told that the store i was driving to would be notified i was coming, they weren't. When I actually got to the new store, I found everyone to be extremely helpful. It was just a shame the online click and collect system doesn't work.”

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Posted 1 year ago

“All items delivered were fine. Only negative comment was that I did not get advance notice of the day and time that the delivery would occur.”

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Posted 1 year ago

“easy website to use, quick delivery but no contact so didnt know when they were arriving, fortunately we were home to assist”

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Posted 1 year ago

“Ordered on the Tuesday arrived on the Thursday so speedy service. Would be 5 stars but had no idea it was coming on the Thursday as had no communication.”

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Posted 1 year ago

“Click and Collect products ready and waiting on arrival, ample parking, staff friendly and helpful. Can't ask for anything more. Location of yard not easiest for access.”

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Posted 1 year ago

Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.

Posted 1 year ago

“No confirmation received re the delivery date and time but it did arrive within the specified delivery dates. All in all would use again!”

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Posted 1 year ago

Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch! If there is anything else that we can help with, please get in touch.

Posted 1 year ago

“Two deliveries and both fairly satisfactory. I bought some tongue and grove boards, bit disappointed that some of the tongues were broken and a few of the boards were split. They happened to be at the end so were lost to off cuts, so not a major issue. Some sub base bags split, but I had a free one thrown in to make up for the lost product - that was good to see. Delivery times are a little vague. Wouldn’t mind a text or email to give the day of delivery. I get that times are difficult, but if it’s 3 to 5 days I would like to around. Delivery was quick though in 48hour. Great, but it was only luck that I hadn’t gone out. Drivers have been friendly and efficient on all occasions. I like this firm. It’s local and has a good amount of stock. I will use again.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“Not used the gravel yet and my only complaint would be some communication as to when it was to be delivered. Driver called 10 mins prior to delivery and I didn't even know it was arriving that day.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“Good prices. Good products. Great service. Only problem was levels of stock indicated on website which were at odds with actual stock.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“The quality of the timber was spot on unlike some other places where they give you the can't sell stuff. But I think an email or tx on the day of delivery would be a good idea.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“Took a week but arrived as expected”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“As a first time visitor to howarth timber I found the signage a bit confusing as I was told to go to the carpark and I only found this out by asking an operative, after which I drove through the pick up area and eventually found the carpark.On entering the shop I was given some paperwork and told to go back out to the drive through pick up area and give the paperwork to an operative to get the item.On doing this I was then told by the operative to go back into the shop and complete the paperwork,as my car was in the carpark I had to carry the item back into the shop to complete the paperwork. I think this system is very long winded and should be simplified especially for a non trade person like myself, also the signage needs improving.”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“A few bags was split two at the top and one at the side but other than that is was great thank you”

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Posted 1 year ago

Thank you for taking the time to share your feedback. We're pleased to hear about your experience and appreciate you highlighting areas where we can improve. At Howarth Timber, we're always looking for ways to enhance our customer service and ensure our customers receive the support they need when ordering with us. Your feedback is valuable to us, and we hope to provide an even better experience on your next visit.

Posted 2 weeks ago

“Top Quality timber and service. Roy Clark”

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Posted 1 year ago

Thank you for your lovely feedback! We're delighted to hear you had a positive experience with our team and were happy with the service provided. At Howarth Timber, we pride ourselves on delivering excellent customer service and providing quality materials to our customers. We really appreciate your support and look forward to welcoming you back to your local branch soon.

Posted 2 weeks ago

“Ordering/ creating an account was straightforward and the products arrived within the specified timeframe. Products were as expected and the delivery driver was really helpful and polite. The only criticism I would have is that there was no confirmation of delivery date at least 24 hours in advance, making it challenging to make arrangements for bulk items to be safely received.”

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Posted 1 year ago

Thank you for taking the time to share your amazing experience with us. We will pass your feedback onto the team in branch who will be delighted to hear it! If there is anything else that we can help with, please get in touch.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Howarth Timber Reviews

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