“I bought a pair of Cheviot Fair isle socks at the wonderful Great Tapestry of Scotland gallery in July, and when I returned to Australia I wished I had bought some more because they were so warm and comfortable, so I ordered some more online, and they came in an amazingly short time. Very pleased with the service and the quality of the product!!!”
Hello,
We’re so pleased you’re enjoying your Fairisle socks. Thank you for your kind words about our service – we’re glad your order arrived quickly. We really appreciate your support and look forward to sending you more socks soon.
Best wishes,
House of Cheviot
“Very pleased with the texture and the weave of the product! They fit very well. Thank you Lorraine for packing them so neatly.
The only criticism I have is the cost of shipping: while I subscribe the other UK companies, their shipping costs (Royal Mail) are fraction of what this cost me. In fact, the cost of my purchase was doubled because of it. This seems to be a constant trend and worse if coming from USA to Canada. You could probably sell more socks if shipping was £3 and not 10£ ( which can be done if you check Royal Mail rates). I will considering ordering from you again, based on the quality of the product I received. Thank you!”
Dear Gerald,
Thank you so much for your order and for taking the time to leave such a thoughtful review. We're delighted to hear you're pleased with the texture, weave, and fit of your Scottish kilt hose - and we'll be sure to pass on your kind words to Lorraine!
We completely understand your concerns about shipping costs. We do use Royal Mail and have a business account, but unfortunately even sending a single pair of socks within the UK now costs us more than £3, so offering international shipping at that rate simply isn’t possible. As for the mention of the USA, we’re not entirely sure - perhaps that’s part of Royal Mail’s routing process, which is sadly out of our control.
Thank you again for supporting our small Scottish business.
Kind regards,
House of Cheviot
“Shopping anywhere can be exhausting. Shopping internationally and online, more so. The quality of products and service offered by Cheviot is not to be taken lightly. Their product, ability to deliver along with their service back up their word were all reasons I was happy to order from them. And will continue in the future.”
Hi Joel,
Thank you for your fantastic 5-star review! We're thrilled to hear that you had a positive experience shopping with us. Your trust in our quality and service means a lot, and we look forward to having you as a valued customer in the future.
Best wishes,
House of Cheviot
“I love these socks! I bought two pair and had them shipped to the US because I was not happy with the US made Thor-lo Boy Scout socks (the old knee socks with a red top). The House of Cheviot socks are taller (and actually hi my knees) and are way better!”
Hi Erik,
Thank you for the wonderful 5-star review! We're thrilled to hear that you're enjoying your House of Cheviot socks and that they fit your needs perfectly.
Best wishes,
House of Cheviot
“The socks are great! I prefer the hiking ones over the pipe band ones, but it seems hard to find the exact products I'm seeking. The only complaint I have is the cost of shipping to Canada. I don't know if it's tariffs or duties or just a way to charge more, but the fees really keep me from buying even more socks. They jack up the price by $30 which is crazy.”
Hi Sean,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you're loving our hiking socks. We understand that shipping costs and customs fees can be frustrating, and we appreciate your feedback. While we’re always exploring ways to make our products more accessible, customs charges are unfortunately outside of our control.
Best wishes,
House of Cheviot
“This company manufactures quality socks and garters.Has a great selection with sizes up to 14.5. Which are just right for me.I have many pairs of these socks which are soft and warm.I have been stopped in the street by people that admire them.Carry on H ofC.Thankyou.”
Hi Neil,
Thank you so much for your glowing 5-star review! We're thrilled to hear that you find our socks and garters to be of such quality and it's wonderful to know that you receive compliments on them.
Warm wishes,
House of Cheviot
Hi Russell,
Thank you for your 5-star review! We're thrilled to hear that you are happy with our prompt shipping and love our products.
Best wishes,
House of Cheviot
“I purchased the Fair Isle socks as a present and they were well received. Seem to be very good quality and the design and colour (perhaps I am fussy!) were spot on. The website worked well - and you can't always say that by any means - and the package was delived very swiftly in the run up to Christmas”
Hi Richard,
Thank you for your fantastic 5-star review! We're delighted that you loved the Fair Isle socks and appreciated their quality and design. It's also great to hear that you found our website easy to use and that your order arrived quickly, even during the busy holiday season.
Best regards,
House of Cheviot
“Very helpful staff who went out of their way to provide my with yarn samples. I really appreciated it and made a purchase of two fine pairs of socks for my wedding as a result (ill only wear one pair of socks during the wedding but I wanted to have two options to choose from on the day)! Cheers!”
Hi John,
Thank you for your fantastic 5-star review! We're so happy to hear that you love the look and feel of the hose. Best wishes for the big day!
Kind regards,
House of Cheviot
Hi Dennis,
Thank you for your wonderful 5-star review! We're delighted to hear that you find our products exquisite and appreciate your recommendation. Thank you for the photo!
Best wishes,
House of Cheviot
Hi Will,
Thank you for your amazing 5-star review! We’re delighted to know that you consistently enjoy our products and service.
Best wishes,
House of Cheviot
Hi Daniel,
Thank you for your fantastic 5-star review! We’re so pleased to hear that our delivery and quality continue to impress you.
Best wishes,
House of Cheviot
Thank you for your wonderful 5-star review of House of Cheviot! We’re thrilled to hear that you appreciate the high quality and designs of our socks.
Best wishes,
House of Cheviot
