“My Diced Hose that I received is everything I expected. They look & fit great, top quality, fast delivery. Special thanks to Rachel-Jane. Highly recommended and look forward to ordering again.”
Hi Christopher,
Thank you for your review. We appreciate that you were happy with all aspects of your purchase.
We look forward to your future orders.
Many thanks
House of Cheviot
“The socks are very nice and comfortable. The sizing is not consistent between colors. The sage wellys are much smaller in the feet and calf than the others and the blue ones are a bit bigger.”
Hi Wayne,
Thank you for taking the time to write this review. We are glad you are happy with your purchase and I will pass on your review about sizing to the relevant department to be reviewed.
Many thanks
House of Cheviot
“House of Cheviot is a company that truly goes above and beyond for their customers. I recently had to order a pair of socks for a family bereavement and I was concerned about whether the socks would arrive in time. I reached out to House of Cheviot and explained the situation, and they were extremely understanding and helpful.
Not only did they ensure that my order was expedited and shipped out immediately, but they also took extra steps to ensure that the socks would make it to me in time. I was incredibly grateful for their exceptional customer service and attention to detail.
When the socks arrived, I was blown away by their luxurious feel and high quality. It's clear that House of Cheviot takes pride in their products and craftsmanship. The socks were not only comfortable to wear but also stylish and sophisticated.
Overall, I highly recommend House of Cheviot to anyone looking for premium quality socks and exceptional customer service. Their commitment to their customers is truly unmatched, and I will definitely be a repeat customer in the future. Thank you, House of Cheviot, for making a difficult time a little easier and for providing me with a pair of socks that I will cherish for years to come.”
Hi Andrew,
Thank you for taking the time to write us a review, especially one as moving as this one!
We are extremely happy that you had a very good experience with us and were satisfied with the level of customer service that you received.
We appreciate you letting us be a part of this time in your life, and hope that the socks bring you comfort in more ways than one for many years to come.
We send our condolences to you and your family.
Thank you again, we really appreciate your kind words.
Kind regards,
House of Cheviot
Hi Susan,
Thank you for taking the time to leave us a review.
We are delighted that you are happy with your purchase and hope your husband is just as happy!
Many thanks
House of Cheviot
“The delivery was very prompt. I haven't inspected my purchase of socks, as it was so beautifully wrapped, I didn't want to undo it. They are for a birthday present!”
Hi Jennifer,
Thank you for taking the time to write us a review and for your kind words. We hope the owner of the socks loved them too!
Many thanks
House of Cheviot
Good morning Andrew,
Thank you for your order. Your order was placed on 14th February and dispatched by Royal Mail on 15th. You selected standard UK delivery at checkout but we did provide a Royal Mail tracking number - have you tracked the package? According to their website the package arrived at your local sorting office yesterday and was due for delivery.
We would appreciate if you contact us directly if you have concerns or issues.
Please update us by contacting us on 01450 378670 or sales@houseofcheviot.com
Kind regards,
House of Cheviot
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received.
Many thanks
House of Cheviot
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received.
Many thanks
House of Cheviot
Hi Katherine,
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received.
Many thanks
House of Cheviot
“Beautiful socks and very well priced for being made in Scotland. Made in the UK is important to me.
Very fast dispatch and nicely packed with little note of who had packed the item.
Top class.”
Hi Karen,
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received. We appreciate you buying our Made in Scotland items.
Many thanks
House of Cheviot
“A frequent customer of House of Cheviot - over many, many years - they again met every expectation. The hose arrived in perfect nic'. Communication throughout dispatch was brilliant and the colours are smashin'. Of course, I'll be back for another pair.”
Hi Ryan,
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received. We look forward to your future custom, and appreciate you sharing images of your socks also!
Many thanks
House of Cheviot
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received.
Many thanks
House of Cheviot
Good morning,
Thank you for your order and review.
Firstly, we dispatched your order on 5th January at 3:23pm by Royal Mail Signed For (even though standard delivery was selected and paid for, we are aware Royal Mail are still experiencing backlogs due to industrial action and wanted to ensure delivery was made as quickly as possible). Please check your spam/junk folders as the email might be in there and includes the relevant tracking information.
There was a large banner on the top of our website stating we were closed from 21st December – 4th January and orders received would be dealt with and dispatched when we reopened on the 5th.
Unfortunately our automated review emails don’t take Royal Mail delays into account and are sent a few days after we send the dispatch emails. Hopefully Royal Mail deliver the item to you in the next day or so however timescale is out with our control.
Please contact us directly if you have a query or would like further assistance.
Kind Regards,
House of Cheviot
Hi Irene,
Thank you for taking the time to write us a review. We are delighted you are happy with your purchase and the service you received.
Kind regards,
House of Cheviot
Good Morning,
Thank you for your order and review. Your order was placed on the 11th December and dispatched on the 12th December by Royal Mail Signed For (as we don't work Sat & Sun). Please use the tracking number provided on the dispatch email. As you know Royal Mail are a little behind with deliveries due to their ongoing strikes and won't update the tracking information until delivery has been attempted. Please keep us updated.
Kind Regards,
House of Cheviot Team
