“I like the socks, but there needs to be more information about the item's composition; how much % wool is there?
That is what is holding me back to order more.
On top of it, my delivery address was mistyped, and my parcel was delivered to the neighbour.”
Thank you for your 4 star rating of House of Cheviot, Mag. We appreciate your feedback and understand your concerns regarding the item's composition and the delivery address mix-up. We are sorry for any inconvenience caused, and appreciate you bringing it to our attention.
The socks you purchased are made from 85% merino wool, 10% nylon (added to the foot for additional strength and durability) and 5% lycra (added to the leg to ensure the socks don't slip down). We will make sure we add further information to our website in the coming weeks.
Best wishes,
House of Cheviot
“The socks are very nice and comfortable. The sizing is not consistent between colors. The sage wellys are much smaller in the feet and calf than the others and the blue ones are a bit bigger.”
Hi Wayne,
Thank you for taking the time to write this review. We are glad you are happy with your purchase and I will pass on your review about sizing to the relevant department to be reviewed.
Many thanks
House of Cheviot
“Web site good. Staff helpful, prompt reply to email. Delivery prompt.
Mens walking socks good, sizing accurate.
Herringbone short socks , nice material but sizes feel tight. 8-10 feels like 7-8.”
“Your website was relatively practical and easy to use, though your combined offer pricings, e.g. hose with garters, I found a tad confusing (must have been designed by Sassenachs!). More importantly, my hosiery products were well made and of the highest quality. Your shipping was as fast as I have experienced in Canada. I will only buy my future Highland hosiery products from HoC. Cheers, Edward Barnett.”
Thank you for your kind words, Edward! We are so pleased you have enjoyed the quality of our products and that our website was practical and easy to use. We appreciate the feedback about our range of combined offer pricing which we will take on board. Rest assured, we will always strive to offer you the fastest shipping in Canada as we truly value your custom. Cheers!
Kind regards,
House of Cheviot
