Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 907 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 28th March 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought tickets for Coldplay at Wembley and the show was fantastic and the Hospitality Centre were exceptional and efficient and kept is updated all the way to receiving the tickets. couldn't recommend highly enough!”

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“Adam was excellent. Always kept me up to date and we had a brilliant time at the concert. We thoroughly recommend!”

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“The whole team at Hospitality Centre have been most helpful once again. This time the Coldplay Platinum Package was exceptional and the team were on hand to help with all issues, especially when concert was cancelled for Friday and moved to Sunday. Great teamwork guys”

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“Adam was really helpful, and we were very happy with the service we received for our hospitality package for Coldplay. Would recommend, for that 'special' occasion, and we will definitely be back for another magical evening. I would suggest ringing, as my original email was not answered (over the weekend) x”

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“Very clear communication and delivery of service”

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“Wow! What an amazing time we had at Coldplay on Saturday! This is our 1st time doing hospitality at Wembley and it didn’t disappoint! From beginning to end it was fantastic, the food was amazing, lots of choice of drinks, Dj and the photo booth was a lot of fun too! We will definitely be doing it again!”

Hospitality Centre 5 star review on 22nd August 2022

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“Honestly the service we received from start to finish was fantastic - Adam was very efficient everything went like clock work and the experience itself was amazing ! This was a 50th birthday gift for my husband he had the gold hospitality package for Coldplay at Wembley and it was amazing ! Would def recommend the hospitality centre and Adam !”

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“Well this was definitely a hospitality package that delivered! I have been to a few concerts with hospitality in the past and had the feeling that the organisers were doing the minimum possible to justify the inflated cost of the ticket. The Coldplay Hospitality package was very different. Proactive comms in advance of the concert ensured we knew when we would get the tickets and, on the day, the staff and waiters could not have been more professional or attentive. The food (a 3 course a la carte) was really well done and the wines lovely. Adam and the team went above and beyond. It was a great night and restored my faith in hospitality packages...should have used these guys sooner!”

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“I booked 4 tickets to see Coldplay on 13th August - we thoroughly enjoyed the experience. Adam at the Hospitality Centre were extremely efficient and the booking was made very easy. Food was excellent and drinks very well organised - no queues. We had an excellent view from our seats and loved the show. After the show finished we went back into the suite and enjoyed the after party. Would highly recommend.”

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“Amazing service from start to finish, tickets became available whilst I was away with hardly any WIFI but they went above and beyond to secure my Coldplay tickets and get payments through etc., it wouldn't have happened without them ! The 120 club at Wembley is definitely worth every penny so push the boat out if you get the chance - now keeping my eye out for my next event. Well done hospitality center !”

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“This is our fist time using Hospitality Centre. They have been very professional and very helpful all the way through. We attended Wembley for Coldplay on Saturday night and were so pleased with the quality of the package we bought. Everything was perfect and Coldplay were amazing!!”

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“Adam provided great customer service when I purchased my Coldplay tickets. From initial enquiry all the way through having attended a fab conference and the hospitality was wonderful. Adam you are a great ambassador for your company and your great service will ensure I use the company again.”

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“I contacted Hospitalitycentre.co.uk looking for tickets for one of the Coldplay Wembley concerts. My query was replied to in a very speedy manner. I took the chance and bought vip tickets. I had a few queries running up to the time of the concert and was always responded to very quickly. The whole experience was very positive. We had an amazing time prior to, during and after the concert in the lounge. I would definitely use hospitalitycentre.co.uk again.”

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“I booked 2 tickets to take my wife to see Coldplay on 13th August - we thoroughly enjoyed the experience. Hospitality Centre were extremely efficient and the booking was made very easy. The function suite was easy to find and the pre-show food was above expectations and catered for every taste. Drinks were well organised so did not have to wait in line. We had an excellent view from our seats and loved the show. After the show finished we went back into the suite and enjoyed the after party - the DJ was very good and everyone seemed to have a great time. Would highly recommend.”

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“Coldplay 12th August Platinum Hospitality Amazing experience from start to finish all booked with Adam Coughtrey. Fantastic 120 venue with excellent pre-concert dining and after show drinks/snacks. Fabulous seats. Will definitely book via Adam again.”

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“Easy to sum up the Hospitality Centre in one word ‘AMAZING’ Simon, and in fact all of the team at the Hospitality Centre go above and beyond to give you an unforgettable, stress free VIP experience. Firstly, Simon, that dealt with my Coldplay request in October 2021, was professional, super-fast in getting back to me, (despite it being the release day for the various packages), understood exactly what we wanted and delivered confirmation all within 30 minutes. The gig on Friday 12th August 2022 at Wembley was out of this world. The considerable hard work they all do to make the events run smoothly clearly showed when we arrived at the ‘One Twenty Club’. The hostess checking-in the guests had us, along with the ‘Hospitality Centre’ name on an iPad check-in system right at the top, (where as other guests were not so lucky and couldn’t be found!!!!). We were looked after by one of the managers of the One Twenty Club called ‘Phoebe’ and a colleague called ‘Quinn’. These ladies were amazing and we were really well looked after. The food was excellent and the champagne and drinks were flowing. The seats and view of the stage for Coldplay were excellent - so a huge thanks again. The aftershow snacks and drinks worked well and it was the end of a perfect night. Thank you all at the Hospitality Centre and we look forward to the next event booked with you in September”

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“Everything was very straightforward. Queries were answered immediately. Excellent customer service. Good value for money.”

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“Delivered as promised and kept us upto date with relevant ticket information”

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“Trying to tell friends how good it was is so have because words aren’t enough simply awesome show and from day one hospitality centre took care of everything and they delivered an awesome event can’t recommend highly enough. You will have a day to remember”

Hospitality Centre 5 star review on 16th August 2022

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“I would thoroughly recommend the Hospitality Centre especially Adam who was excellent throughout from purchasing the Coldplay concert Gold Hospitality package as a gift through to answering any queries promptly and that the tickets and package I requested and purchased were as advertised.”

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Hospitality Centre is rated 4.9 based on 907 reviews