Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 907 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 158 7772

Write Your review

Tell us how Hospitality Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hospitality Centre 5 star review on 28th March 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was excellent! Perfect entertainment for my business clients.”

Helpful Report

“Amazing service and great tickets! Made my special celebration even better - I didn't know services like this exsisted but will use again for entertaining clients and personal occasions!”

Helpful Report

“I brought tickets to the 2017 Captial Summertime Ball from the Hospitality Centre. Alex and the team were very helpful in getting the tickets and explaining what was included. We had to pick the tickets up direct from Wembly and they even made that straightforward for us. Me and my daughters had the most amazing day. The concert was great but the added extras we got with our tickets were well worth the price especially those specifically aimed at the children including goodie bags, face paints, disco and even mocktails. I would definitely use them again and have already recommended friends try them out too.”

Helpful Report

“I enjoyed a wonderful race day experience at the Monaco Grand Prix that I booked with Hospitality Centre; the view from my balcony suite overlooking the circuit was simply amazing! Watching the grand prix and enjoying the fabulous hospitality and refreshments on offer made the whole day an experience I will never forget! A big "thank you" to the Hospitality Centre for their polite, efficient, and very helpful customer service and I would definitely book again for next years event.”

Helpful Report

“Perfect day out at the Rugby 7s with a group of friends. The box had a great view of the pitch and the staff were excellent. A nice haven with the unpredictable weather. I would highly recommend and will definitely be looking to visit again.”

Helpful Report

“Had an awesome day, great view, highly recommend.”

Helpful Report

“We had a fabulous day out at the Rugby 7s. Wonderful venue, looked after fantastically, and an amazing sporting spectical to boot. Thank you for such a smashing day.”

Hospitality Centre 5 star review on 23rd May 2017

Helpful Report

“Easy communication, helpful, pleasant and supplied a fantastic day out. Would highly recommend.”

Helpful Report

“Fantastic service! Myself and friends had a great day at the rugby! From booking right through to the event - bent over backwards to make sure we had the best expirance possible. 5 star”

Helpful Report

“Very relaxed. Well guided”

Helpful Report

“Excellent service from the team throughout the day, Dane was a star! Scotland sealed back-to-back London Sevens titles as they came from behind to beat England 12-7 at Twickenham. Unforgettable day for the Scotts, will definitely be booking with Hospitality Centre in the future!”

Helpful Report

“all round excellent care”

Helpful Report

“Went out with friends and had an awesome time. The boys looked after everything. Would 100 percent book with them again.”

Helpful Report

“Not attended the event yet, but experienced a price difference that I queried and the difference was refunded within the hour - Alex is a star, excellent customer service! Julie from Manchester”

Helpful Report

“We have made bookings a few times now with the Hospitality Centre for corporate customers, and the service received is always of a very high standard. Alex deals with our enquiries in a very prompt manner and is very informative, so you know exactly what you are getting. We look forward to doing more business with them in the future......great service! Nick Phipps Oak International Travel, Telford.”

Helpful Report

“The box was not in the position promised. It was also over subscribed so there were more people than seats. The VIP package we purchased included parking, but no parking permit was sent. As a booking incentive food was added to our package but that didn't materialise either. The tickets only arrived 48 hours before the event but possibly worst of all, we could not make contact with Simon or anyone else once payment had been received. They didn't answer any of the phone numbers nor reply to emails. We would not consider using them again.”

Helpful Report

“First class service and quick response when emails sent. Would definitely use again.”

Helpful Report

“What a fantastic company, so professional, polite & friendly. I Purchased VIP tickets for Drake at the O2 arena and Alex Neill guided me every step of the the way. 5 star service and I highly recommend them.”

Helpful Report

“My friends and I had an absolute ball at cheltenham this year thanks to these guys. The service was outstanding the view of the track was great and the whole day couldn't of gone better. I will be booking up again for next year.”

Helpful Report

“Booked Wembley tickets through hospitality centre, the prices were a lot better than what other sites were charging!!! There were no hidden costs, really simple to book the tickets and my seats in club Wembley were fantastic! I will use this company again. 😀”

Helpful Report

Hospitality Centre is rated 4.9 based on 907 reviews