Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 907 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 907 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 158 7772

Write Your review

Tell us how Hospitality Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hospitality Centre 5 star review on 28th March 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good day watching England at Wembley. Our tickets were for seats in Club Wembley... this was a unbelievable experience. The staff were really welcoming and really helpful. Our seats were perfectly positioned that we could see everything on the pitch, on the screen and in the dug out! We purchased our tickets through the Hospitality Centre, this was a simple process and I will definitely use them again. They were friendly and extremely helpful.”

Helpful Report

“Very professional service. Simple fast and made for a special day so will definitely be using again”

Helpful Report

“Just wanted to say a big thank you to Steve and the rest of the team at Hospitality Centre for all their help with arranging a great day out at Cheltenham this year. Even though we changed our minds on how many people were coming time and time again you were accommodating to our needs and always happy to help. See you next year....will be a bit more organised this time :)”

Helpful Report

“Yes, I'm inclined to agree with the previous comment made ie that this "company" is really not so great when it comes to providing a professional service etc to its customers post the initial sale of tickets. Will my purchased tickets even/ever arrive? I'm really not too sure right now! It would help if they replied to email queries or could simply take more telephone calls? Using a hospitality company should take the stress out of purchasing expensive event tickets but .....!”

Helpful Report

“Rang them twice, left several voicemails. seems like a one man band, i thought the whole point of hospitality is that they take the stress out of organising a day out”

Helpful Report

“They were very accommodating in the box, the food was amazing, the seats to go with the box were amazing and it was overall a great day. Along with this we won the rugby so happiness all around!”

Helpful Report

“I was very lucky to get tickets to an executive box at Twickenham. We had amazing 3 course meal and lovely drinks.The hostess looked after us very well.”

Helpful Report

“I was lucky enough to get some tickets to the England vs RSA game through Hospitality Centre, and was not disappointed! The hostess looked after us exceptionally well, and the food was amazing. There was a wide range of drinks and as soon as you asked for a top up it was done. Our seats were great, we could see everything clearly and they were comfortable too. Overall it was a great day out and I can't wait to do it again. I would highly recommend Hospitality Centre!”

Helpful Report

“My friend and I managed to get done last minute tickets through Simon, he was really helpful and explained where we needed to go and by what time . The box was awesome, our server was really lovely and the food was great. Overall it was a great night and a really cool way to meet new people whilst having a few beers watching the game. Would definitely recommend!”

Hospitality Centre 5 star review on 18th November 2016

Helpful Report

“At very short notice I was able to get two tickets to an executive box at Twickenham. Simon and Alex explained everything about the day and hand delivered the tickets. Spending the day at Twickenham was really special. We arrived early to make the most of the facilities. It was great to see the stadium go from empty with the rehearsals taking place to jam packed. We enjoyed some excellent food, fillet of beef, and were looked after really well by the team at Twickenham. The bar is very generous, serving hot and cold drinks, and the cheese course was surprisingly good. I was really surprised by how good the view was from the back of the highest tier. You get a really good view of the whole pitch which allows you to notice overlaps and set moves more easily. After the match we had a quick buffet and a few more drinks. A great day out!”

Helpful Report

“My friend and I were desperate to see Beyonces Formation Tour, however tickets sold out within an hour! I came across Hospitality Centre and reviewed their hospitality options, I was impressed with their response time, Steve called me straight back and covered off all my queries. Wembley was absolutely jam packed and the atmosphere was electric! One of the best views in the stadium, comfortable seats, no lines to get drinks and a huge selection of food. We even spotted Victoria Beckham, Madonna and Kim Kardashian - certainly a night to remember! Highly recommend Hospitality Centre and will certainly be getting back in touch with the team for future events.”

Helpful Report

“I would like to highly recommend and thank Hospitality Centre for a fantastic day out at Wembley for the Liverpool vs Barcelona game. The food, drinks and atmosphere was amazing! Overall the service was highly efficient and I'll certainly be using Hospitality again in the future!”

Helpful Report

“My wife and a couple of mates went to the Anthony Joshua fight at the 02. I've been to quite a few different VIP suites in different stadiums and this is definitely up there as the best in terms of atmosphere. The hosts were really busy our night, so we found it easier to get our own drinks from the concourse, which worked out great anyway as it was right outside the box! We all had a really great time - thanks to the team at Hospitality Centre.”

Helpful Report

“Myself and my wife attended the League One playoff final between Barnsley and Millwall with two of our close friends and I can honestly say that the service provided and the experience of dealing with Hospitality Centre was a breath of fresh air. Alex who handled our booking was extremely helpful and patient, to spite the number of calls I put in to him, and the swiftness with which I received my tickets once booked made the whole process painless. I did a lot of looking around prior to using Hospitality Centre and I struggled to find anybody as competitive in terms of pricing which was added bonus to an already enjoyable experience. One we arrived at Wembley the quality of the facilities including the food and drink available were as good as anything I have experienced and the service provided by the staff was excellent. My friends still talk about the great day out we had in Wembley so I fully intend to use Hospitality Centre again and would have no problem recommending them to anybody interested in booking hospitality events.”

Helpful Report

“Alex just wanted to say a huge thank you for such an enjoyable evening. My husband was so well catered for, they did him a gluten free burger and it's the best he's ever had, even beat the Gourmet Burger Kitchen one! They checked to see which desserts he could eat and he got quite an array of them which we shared and they were gorgeous. Bottles of Somersby cider were available which was fantastic and very popular in fact they ran out at one of the bars but soon got more! The staff there were amazing, so helpful and friendly. We couldn't have hoped for a better night and it made our 27th wedding anniversary so special. The tickets were an anniversary gift to ourselves and so worth it. Setting was amazing. Thank you for all your support throughout you've been fantastic.”

Helpful Report

“We have used a number of different companies over the years for our company’s events but the team at the Hospitality Centre have proved to be the most professional and friendly that we have ever dealt with. No hard sale tactics just great customer service from a team who are determined to make sure we had the best experience possible, which we did.”

Helpful Report

“SOOO HAPPY with my purchase, it was quick and easy. I will definitely use Hospitality Centre again and will recommend you to my friends. Thank you for making my night special ????”

Helpful Report

“Planned our company Summer Event with Hospitality Centre, approached a number of different companies to start with but Steve at Hospitality Centre out-shone everyone. Really helped me narrow down the best event to suit what we wanted and guided me all the way, his knowledge and expertise really made the whole process of organising a big event an almost enjoyable experience. Thank you so much Steve.”

Helpful Report

“Fantastic day of horseracing in style, Alex at the Hospitality Centre really took care of planning the whole event for us and he didn't disappoint in providing the very best in style and luxury!”

Helpful Report

“Out of all the events we've taken our clients to, Rugby at Twickenham is without doubt the most popular. Great events and great service, see you at the Autumns - thanks guys!”

Helpful Report

Hospitality Centre is rated 4.9 based on 907 reviews