“Seem to have good stock but are slow to despatch orders and customer service aren’t very responsive. When you do receive a response expect to be curt and bordering rude. There are several reviews saying the company is a scam, I don’t think it is but if they ignore customers whose orders are pending they could appear to be scamming them.”
“Initially, I was a bit concerned about my purchase of two vinyl records from (link unavailable). The site claimed delivery would be within 24-48 hours, but a week went by with no sign of shipping and the website seemed to have vanished along with their email address. However, a week later, I received a shipping confirmation email with a tracking number, and to my surprise, the records arrived today. Despite some initial hiccups, the site proved to be reliable, and I'd recommend them to fellow vinyl enthusiasts. Perhaps a bit more communication would be appreciated, but I'll definitely shop here again.”
“long delivery time, they sold something they didn't have, they tried to pull another one, very arrogant seller, 30 days to return the money is unacceptable, I don't recommend, I advise you to buy from someone else,”
Hi Miroslaw,
You ordered the Whitney Houston record on January 31st, and it was shipped promptly. You also used a discount code on that order.
Your second order was refunded in full. We always aim to resolve issues fairly and appreciate your understanding, even if things didn’t go as expected this time.
“site easy to navigate , even for a tech luddite such as myself , plenty of interesting artists as well as my favourites , good prices and always dispatched on time”
“Excellent service. Fast and efficient with the best competitive price. I messaged them to ask a quick question and received a prompt response. Would definitely use again.”
“I would NOT recommend this website! I did not get my vinyl. Communication is VERY bad! I paid 60 euros in total and i did not get the vinyls!!! You guys are SCAMMERS!!”
Hi Kobe,
As you know—and not mentioned in your review—you placed the order and we shipped it.
Your tracking is here:
https://www.royalmail.com/track-your-item#/tracking-results/LE797036129GB
You didn’t collect the package, and it was returned to us as a result.
We’re happy to resend it or discuss next steps if you get in touch.
“Absolutely awesome 💯 very super friendly conversation outlining everything for me to get a full picture of what to expect from then to now that's all I could of asked for it's been an absolute pleasure to be able to be dealing with you as always happy 😁 with my recent purchase and other purchases from you in the past 🔝 quality sound incredible vocals on a beautiful blue vinyl happy 😊😁 days will definitely always return whenever needed as I'm always happy with the outcome thanks 👍 💯👍 to you too big thanks 👍 💯👍 Krishna PS for sure I will definitely recommend to others to use your service at all times as you fully deserve everything coming your way as well thanks 👍 💯👍 Krishna 😀😁😊”
