“Excellent service. Fast and efficient with the best competitive price. I messaged them to ask a quick question and received a prompt response. Would definitely use again.”
“I would NOT recommend this website! I did not get my vinyl. Communication is VERY bad! I paid 60 euros in total and i did not get the vinyls!!! You guys are SCAMMERS!!”
Hi Kobe,
As you knowβand not mentioned in your reviewβyou placed the order and we shipped it.
Your tracking is here:
https://www.royalmail.com/track-your-item#/tracking-results/LE797036129GB
You didnβt collect the package, and it was returned to us as a result.
Weβre happy to resend it or discuss next steps if you get in touch.
“Absolutely awesome π― very super friendly conversation outlining everything for me to get a full picture of what to expect from then to now that's all I could of asked for it's been an absolute pleasure to be able to be dealing with you as always happy π with my recent purchase and other purchases from you in the past π quality sound incredible vocals on a beautiful blue vinyl happy ππ days will definitely always return whenever needed as I'm always happy with the outcome thanks π π―π to you too big thanks π π―π Krishna PS for sure I will definitely recommend to others to use your service at all times as you fully deserve everything coming your way as well thanks π π―π Krishna πππ”
“Took my money and didnt tell me the CD I ordered was out of stock until I emailed a week later. They then tried to get me to either swap for a cheaper CD or get store credit. I asked for a refund and had to contact my bank to get it”
“Here we go againβ¦ I ordered a box set from Horizon. Ten days later I messaged them and was told that they donβt have it, never had it. They told me to choose something else or take store credit. I messaged them back to refund my card. The next day again, order something else or take store credit or they will refund my card in thirty days. Thirty days? WTF! Their business model is to bait a customer into purchasing an item that they never had to force them into choosing something else or store credit or to tie up your credit card for thirty days! No business ethics at all! Iβm calling my credit card right now. AVOID HORIZON MUSIC AT ALL COSTS!!!”
“Do not purchase anything from this company. I placed an order for record store day 2025. It took over a week to arrive. I later find out these werenβt one of their approved partners. After emailing the company to find out when my order was going to be dispatched, the response was very condescending.
Horizon Music were taking your money and giving you the impression the records were in stock (when in fact they were not) and then placing an order with another company - very misleading. I also paid for 24 hour postage only for it to take 6 days”
“Same as others; I ordered an 'in stock' CD, it was only after I chased I found out that the item was not available at all. Was offered store credit, I asked for a refund, was told 14 days, same as everybody else.
This is unacceptable; I therefore, organised a chargeback by contacting my credit card provider.
Possibly not a scam but I can see why some would see it as such. It was a time consuming and frustrating experience, that I'm not going to repeat. Lesson learned.”
“My son spent Β£84.00 for some vinyls paid for 48 hour delivery no communication, 5 days later.
Preparing shipment, no number to call.
Absolutely shocking.”
“Scammers. Ordered a Vinyl and paid Β£6.50 for next day delivery. 10 days had passed and no delivery. Contacted them and they said it was out of stock, even thought they advertised the item in stock. Refuse to give a refund, offered a replacement (where I had to pay more on top) or instore credit. Will be contacting my bank as this is unacceptable.”
“Advertising a record that is out of stock. Bought start of Feb and been told to wait 14 days for refund and still not received anything. God knows how they're still allowed to operate.”