Honey Willow Reviews

Name: Honey Willow
Rating: 4.95

5.0 Rating 3,515 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 24th October 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered necklace for my daughter in law's 50th birthday. It arrived beautifully wrapped and am very happy to report that she loves it. Lovely to have so much choice and didn't find it difficult to choose. Would definitely buy from you again if and when the occasion arises.”

Helpful Report

Posted 9 months ago

Dear Jane, Thank you for your positive feedback! We're so happy to hear that your daughter-in-law loves her necklace, we hope she had a very special birthday. It means a lot to us that you'd choose us again for future gifts. We look forward to making something again for you! Best wishes, Honey Willow

Posted 9 months ago

“Beautiful three and four ringed necklaces for 30th and 40th birthdays. The necklaces were very well received by my three daughters. This was my first purchase with Honey Willow. I am a very satisifed customewr.”

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Posted 9 months ago

Hello, Thank you so much for your kind words! We're delighted to hear that your daughters' loved their milestone necklaces and that your first experience with Honey Willow was a great one. We hope everyone had a very special birthday! Best wishes, Honey Willow

Posted 9 months ago

“I purchased a 5 ring necklace direct from the shop which I was very happy with. Once home I realised I needed a shorter chain. I spoke to the staff and it was changed easily by post. Very pleased with my purchase and the service. Would buy from them again.”

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Posted 9 months ago

Dear Lyn, Thank you for your lovely feedback! We're so glad to hear that you're happy with your necklace and that our team could easily assist with the chain adjustment. We'd love to welcome you back again in the future! Best wishes, Honey Willow

Posted 9 months ago

“I purchased a necklace for a 18th birthday present, which the recipient loved, beautifully packaged, and quick delivery.”

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Posted 9 months ago

Dear Heather, Thank you for your lovely feedback! We're so happy to hear that the necklace made a special 18th birthday gift and was well received. Thank you for choosing us to help celebrate the day! Best wishes, Honey Willow

Posted 9 months ago

“Great International shipping . Good communication. Would purchase from Honey Willow again . My wife loves her necklace .”

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Posted 9 months ago

“Beautiful necklace, nicely packaged and quick delivery”

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Posted 9 months ago

“I LOVE this amazing establishment! I have been ordering things for years - special family events (milestone birthdays, new babies born, school graduations). Aside from the beautiful, one of a kind pieces, I so appreciate the special added touches that always come with each gift. The customer service is outstanding as well. Always quick to respond (I'm in the USA) with a positive "can do" attitude. The gift wrap is so unique and beautiful. Keep doing what you do and Thank you for all the one of a kind pieces of jewerly and the memories made with each one!”

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Posted 9 months ago

“Purchased a necklace for a friends big birthday. The necklace arrived beautifully packaged. My friend was so delighted.”

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Posted 9 months ago

“I ordered a necklace for my sister-in-law’s 60th birthday! The necklace is absolutely beautiful and the attention to detail from the handwritten thank card and packaging made it even more special . Great customer service !”

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Posted 9 months ago

“Excellent quality and first class service”

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Posted 9 months ago

“I ordered a lovely necklace for my friend’s 70th birthday. Unfortunately, UPS lost the package, and Honey Willow customer service was amazing! Each person who responded to my emails was friendly and professional. Without any hesitation, a second piece was made and shipped out. And without me asking, the expedited shipping I had paid on the first order was refunded. I have never experience such phenomenal customer service and I will definitely be ordering again!”

Helpful Report

Posted 9 months ago

Dear Barbara, Thank you so much for your kind words! We’re very sorry that UPS lost your original package, but we’re delighted that our team could turn the situation around for you. Ensuring a smooth and stress-free experience for our customers is always our top priority, and we’re so pleased to hear that you felt well taken care of. We greatly appreciate your support and look forward to creating more meaningful pieces for you in the future! Best wishes, Honey Willow

Posted 9 months ago

“Easy to view website and very helpful telephone advice providing a 'personal' touch. Beautifully designed, beautifully made and beautifully packaged earings!”

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Posted 9 months ago

Dear David, Thank you for your lovely review! We're so pleased to hear you found our website easy to use and that one of our team could assist you over the phone. It's great to know you’re happy with your earrings - we love creating special pieces for our customers and hope we can make something else for you again! Best wishes, Honey Willow

Posted 9 months ago

“Lovely helpful staff. Very accommodating. Beautiful jewellery and fast delivery. A lovely Company to deal with.”

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Posted 9 months ago

Dear Janet, Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our team and that you love the jewellery. It’s great to know you found our service accommodating and delivery fast. Your support is very important to us, thank you! Best wishes, Honey Willow

Posted 9 months ago

“I bought the 9 rings for 9 decades necklace for my mums 90th birthday on 18th January. She absolutely loved it. The service was exceptional as I received the parcel after 8 days after ordering in Australia! Personal service with a handwritten birthday wish as well.”

Helpful Report

Posted 10 months ago

Dear Kirrie, Thank you so much for your wonderful review! We’re thrilled to hear that your mum loved the 9 Rings for 9 Decades necklace for her birthday. We’re so glad your order arrived promptly in Australia and that the personal touch added to your experience. Thank you for choosing us to be part of such a special celebration. Best wishes, Honey Willow

Posted 9 months ago

“The best customer service!!”

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Posted 10 months ago

Dear Laura, Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. We hope we can make something again for you in the future! Best wishes, Honey Willow

Posted 9 months ago

“A quick thanks for a job well done! She loves the necklace and wears it every time she leaves the house. Thanks again for a great gift!”

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Posted 10 months ago

Dear Ira, Thank you so much for your kind words! We're thrilled to hear that the recipient loves the necklace and enjoys wearing it so often - it’s wonderful to know it’s become such a cherished piece. We’re so happy we could help you find the perfect gift. Thank you for choosing us, and we look forward to making something for you again! Best wishes, Honey Willow

Posted 9 months ago

“Thank you so much for the lovely piece that was my wifes 40th wedding anniversary gift . She loved it 👍 .”

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Posted 10 months ago

Hello, Thank you so much for your lovely feedback! We’re honoured to have been part of such a special milestone. It’s wonderful to hear that your wife loved her 40th wedding anniversary gift. Wishing you both many more happy years together! Best wishes, Honey Willow

Posted 9 months ago

“The quality and design were excellent. I was delighted to be able to personalise my message inside the box too.”

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Posted 10 months ago

Hello, Thank you for your wonderful review! We’re so happy to hear that you loved the quality and design of your necklace. Being able to personalise your message inside the box makes it even more special, and we’re so pleased you liked that touch. Best wishes, Honey Willow

Posted 9 months ago

“Called in while we were in Bath to look at earrings that we had seen on line. Unfortunately they didn’t have them in stock but were able to look at similar sized hoops and were told that they make what we were looking for in their workshop. They were very helpful and we ordered a pair while we were there and they arrived a few days after. Great service and my wife loves the fabulous earrings. We would definitely recommend Honey Willow.”

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Posted 10 months ago

Dear Stewart, Thank you so much for your lovely review! We’re delighted that you stopped by our shop in Bath and that our team could help you in finding the perfect earrings. It’s great to hear that your wife loves them, and we’re so glad they arrived promptly. Thank you for recommending us, we really appreciate it! Best wishes, Honey Willow

Posted 9 months ago

“Beautifully wrapped, I order the mother daughter necklace and it's absolutely beautiful.”

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Posted 10 months ago

Honey Willow is rated 5.0 based on 3,515 reviews