HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 544 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 544 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent survey and detailed. The hard copy took 2 weeks to reach us!”

Helpful Report

Posted 6 years ago

Hi, sorry to hear the hard-copy didn't reach you for so long. All our customers so far have received it within the 3 day window so I believe there must have been mis-communication to our admin team. Please accept our sincere apologies and we have refunded the £20 for the report. We are otherwise glad you found our survey to be excellent & wish you the very best going forward. Tom - HomeSnag

Posted 6 years ago

“I'm so glad I went with a professional service, as I would have never been able to detect all the issues HomeSnag found. The report was very good and provided my building company with all the required information to fix the issues.”

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Posted 6 years ago

“Excellent service all round”

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Posted 6 years ago

“Brilliant attention to detail, thorough, helpful. Very pleased with the report and the help I was given. Easy to book.”

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Posted 6 years ago

“Very pleasant inspector. Comprehensive survey and clear report received a few hours after completion of the survey.”

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Posted 6 years ago

“Alex has checked our house inside and out, and provided an excellent service. We would never have found 250 snags during one day, and he knew exactly what to look for. Incredible attention to details. Recommend this service to any new build buyers!”

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Posted 6 years ago

“Anthony turned up exactly on time and was efficient and professional throughout”

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Posted 6 years ago

“Very efficient.”

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Posted 6 years ago

“Joe has been very thorough with his inspection and helpful in explaining issues”

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Posted 6 years ago

“Overall great experience. Joe who conducted the survey did an amazing Job and shared with me the final survey report within 48 hours. Would definitely recommend your services”

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Posted 6 years ago

“Very pleased with joe’s report and thoroughness”

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Posted 6 years ago

“Flexible (we had to delay a few times due to completion delays), great communication, professional job done really well, excellent and valuable report at the end of it that you can use to help to get things fixed efficiently. Faultless and worth every penny.”

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Posted 6 years ago

“Excellent service, a very detailed inspection was carried out, and I was able to discuss concerns raised with the surveyor”

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Posted 6 years ago

“Great advice, a great report with plenty of detail to help me understand the findings and use to hold my developer to account”

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Posted 6 years ago

“Tom was extremely thorough and approachable. Report was excellent.”

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Posted 6 years ago

“If anyone is newly moved in and considering whether to get a professional snagging service in I would highly recommend these guys. They discovered over 160 issues in our property including some serious ones such as: - Cavity wall insulation missing - Leak from en-suite shower through to lounge 😲 - Driveway not built to regulation - Bay windows not installed correctly. While it's quite expensive I think it will definitely pay for itself in both peace of mind and final quality of finish to the property.”

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Posted 6 years ago

“Professional and trustworthy company, very simple booking process via website. I had a text message the day before to confirm. On the day the surveyor was on time, and was very professional and friendly. Found more than 100 snags, thermal images etc. The developer started fixing things quickly, they had my printed report and were going through each item. I'm glad I booked the survey, it's very important in my opinion. Sales staff were trying to talk me out of it by the way.”

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Posted 6 years ago

“Anthony was punctual, stayed several hours and produced a comprehensive report in the same working day. Great service.”

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Posted 6 years ago

“Excellent ! A must for any “new build” purchase. Extremely thorough. Would highly recommend. I wish the building industry would aim to provide the same quality !”

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Posted 6 years ago

“They arrived as expected and provided a thorough report identifying a lot of issues we wouldn't have that could potentially cause problems generally or further down the line where the sale price might be impacted.”

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Posted 6 years ago

HomeSnag is rated 4.9 based on 544 reviews