“Terrible!!! Item not received, customer service clearly not local and have no communication with warehouse to get delivery date. Will never use again no matter how good the product is”
“No delivery updates, waiting for a month for our furniture which cost us over £1000, really worried that this company is a scam. No delivery updates when calling, no replies to emails. Shocking service.”
“It is the most diasspointing experience on delivery. While you commit to deliver purchases within 5 to 10 days of ordering, my order has not arrived 30 days later. Ordered Dec 6, 2023 but January 5, 2024 no delivery yet.”
“Excellent shopping experience. My purchase was delivered extremely quickly which I loved. I've not been able to erect my purchase yet due to bad weather unfortunately. I would love to win those drawers there gorgeous.”
“Website advertised a 'solid wood' coffee table in white. I was sent essentially a piece of plywood that had been painted on one side only with a thin coat of white paint that was so thin I could still see the wood grain through the paint. The edges of this piece of wooden board weren't even sanded as an actual piece of furniture would have been so you could see it had merely been cut to size and was already leaving splinters everywhere upon unpacking. Absolutely atrocious- I was basically sent a couple of wooden blocks and a wooden board that would have cost 5£ at a hobby craft store and definitely not 30£. They have yet to respond or arrange a refund for this ridiculous product.”
“My daughter loves the product I purchased. Same product is more expensive elsewhere, really good price for item purchased and although delivered a little later than expected happy with my purchase. Courier and Christmas meant a 1 day delay.”
“Never received the item. Wait at home for 5 hours during the delivery slot, never arrived. Asked for a refund and was told delivery would be rescheduled. Haven't heard anything, still waiting”
“This is ny first time to pirchase with home done but the experience with the cimpany was iutstanding. The item reaxged before the expected time and the item i bought is fabulous.”
