Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,815 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Ordered flexson extension cable for sonos. Does what it says. Quick delivery cant fault the sale”

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Posted 5 years ago

“Brand new quality products, fast delivery and professional service.”

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Posted 5 years ago

“Bose 500 base unit. Arrived the following day and works perfectly. Thank you very much”

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Posted 5 years ago

“Ordered at 5 am, shipped at 9am delivered next day. Great service, great price. I will definitely be using this company again.”

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Posted 5 years ago

“Quick and easy to order, good communication throughout whole ordering process, delivery swift. Very professional - I’m very impressed”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Knowledgable staff as I wanted an item not made in China. Prompt shipment. Delighted.”

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Posted 5 years ago

“Very good service...everything as planned and delivered on time 👏”

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Posted 5 years ago

“Equipment arrived on time and was exactly what I wanted.”

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Posted 5 years ago

“Outstanding company with excellent stock of Sonos accessories and one of the few in the UK. Friendly and efficient service with fast and easy delivery”

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Posted 5 years ago

“These guys are more than happy to assist you over the phone. Their despatch is super quick and efficient. Definitely will be using these again when I need more a/v equipment.”

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Posted 5 years ago

“Bought a set of Bose earbuds at a bargain price. Delivery was prompt and packaging was good. Very happy with Buds. Would buy from again.”

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Posted 5 years ago

“Great service and good prices”

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Posted 5 years ago

“I don’t normally write reviews, but I felt I had to as I can’t rate these guys highly enough. Rang for a little guidance before placing order, Spoke to Dubs who was super helpful and thanks to his advice I got exactly what I wanted👍 I mentioned that my order was a gift for my wife, and he said he would look out for the order (on line), and make sure it was wrapped so that she would be unable to tell what was inside if she took delivery. Placed my order and a day later it arrived, well packaged as promised. 😊👍 Will definitely be a returning customer”

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Posted 5 years ago

“No contact to confirm order or confirm shipment.”

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Posted 5 years ago

“Order arrived very quickly especially with it being busy at Christmas time. Home AV Direct also have good comms”

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Posted 5 years ago

“Next day delivery. Perfect.”

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Posted 5 years ago

“Really nice quality product packed perfectly and despatched super fast.”

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Posted 5 years ago

“In stock, the best price and fast delivery.”

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Posted 5 years ago

“The speakers were delivered on time. The installation was also easy and the music and movie experience has changed for me. Thanks AV direct 👍🏼”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,815 reviews