Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“Excellent service from ordering to very fast delivery, five star service, thanks very much”

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Posted 5 years ago

“Good company my Bose smart speaker arrived next day great service at a good price”

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Posted 5 years ago

“Order was acknowledged very quickly and my delivery was also very quick. It's a shame I don't need anything else cos I am definitely impressed with the speed of my order being processed and delivered. Correspondence from company also very very good and informative.”

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Posted 5 years ago

“Great next day delivery”

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Posted 5 years ago

“Delivery was very quick. The item i ordered was a great price. I am very pleased with my purchase.”

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Posted 5 years ago

“Excellent service, delivery very quick considering the horrible times we are in”

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Posted 5 years ago

“Good price and deliverd exactly whe they said”

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Posted 5 years ago

“Fast, friendly and value for money.”

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Posted 5 years ago

“Very happy indeed - product and service alike as promised and first class”

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Posted 5 years ago

“Excellent service , very prompt and first class equipment”

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Posted 5 years ago

“Package arrived ahead of schedule. Great service. Great product”

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Posted 5 years ago

“Du très bon matériel audio à un excellent rapport qualité/prix.”

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Posted 5 years ago

“Excellent service and fantastic product!”

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Posted 5 years ago

“Arrived next day works perfect”

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Posted 5 years ago

“After 3 failed deliveries from Amazon on a AV receiver and also having to get refund from another company for a order on some speakers that didn't arrive I called home AV direct got both delivered next day delivery Very impressed and great customer service very helpful and will be defiantly getting the rest of my 5.1.2 system from them 5 star Thanks very much for all your help”

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Posted 5 years ago

“Fast and efficient service. Thank you. :-) Bose Soundbar 700 excellent buy.👍”

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Posted 5 years ago

“I spoke with Vee. He was excellent. Knowledgeable and easy to work with. Made superb recommendations and guided me expertly. The product arrived the next day as promised and is brilliant. Can’t speak highly enough of the experience. Thanks.”

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Posted 5 years ago

“Excellent service! Friendly advice, speedy delivery and when I made a mistake ordering on-line they were quick to correct my mistake and give me a refund. The item I did buy is spot-on. Good place to buy x”

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Posted 5 years ago

“Very quick delivery. .package good.”

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Posted 5 years ago

“The service provided by Home AV Direct was very good. I asked for confirmation that they had the item (Yamaha cd-600 multi-disc player) in stock and they phone back in a hour or so to confirm they had stock. I placed the order and got delivery the following day! Commendable service. Not only will I buy from them again, I will also sing their praises to all of the hi-fi buffs I meet !!. THANK YOU ! Home AV, sorry I don't have your names to put them in print !”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews