Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,811 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

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“I shopped around and these guys had the best price out there for the speakers I wanted. Great service, quick delivery and I'm very happy :)”

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Posted 5 years ago

“Smooth process and fast delivery.”

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Posted 5 years ago

“Very quick Delivery! Good service over phone and all round”

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Posted 5 years ago

“Very fast service Soundxtra Bose soundbar/tv stand looks great Will use home AV direct again”

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Posted 5 years ago

“Can’t fault the customer service and speed of dealing with an exchange (all my own mistake) Thank you”

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Posted 5 years ago

“Klipsch R-820F 7.1 Home Theatre System..cash and finance options. service and product excellent from Home AV Direct , first time experience got very good service on the phone staff was friendly , good online staff. package and delivery got next day in mint condition. can recommend Home AV Direct”

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Posted 5 years ago

“The service was brilliant advice on the phone regarding the product and next day delivery. This why the deserve five stars.”

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Posted 5 years ago

“Great product for the price and fast delivery especially at this time”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Arrived Promptly, No Problems. ( Note. Mains Plug is a Euro two Pin into a UK three Pin adaptor)”

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Posted 5 years ago

“Very fast delivery and a perfect item!”

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Posted 5 years ago

“Easy to use website, good price, very quickly delivery. Can't fault them.”

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Posted 5 years ago

“Having been let down by Amazon, who failed to deliver as promised, I was given the number of Home AV Direct. With just 2 days to go, I desperately needed a PA system for my father's funeral (a Covid 19 victim). The member of staff I spoke to was extremely helpful and in just a short phone call it was all sorted for next day delivery. The sytem was easy to use and worked perfectly. I'm pleased to highly recommend this company. Lily”

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Posted 5 years ago

“First class service and delivery”

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Posted 5 years ago

“Great product and service. Iem dispatched promptly and arrived in working order. happy to recommend.”

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Posted 5 years ago

“Excellent value, service and speedy delivery.”

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Posted 5 years ago

“Great service every time. Excellent customer service as well.”

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Posted 5 years ago

“Great service, let me change the colour of my speakers before they had been shipped, really fast delivery as well.”

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Posted 5 years ago

“My order arrived the next day (as promised) for no extra charge, very happy.”

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Posted 5 years ago

“Very impressed with the service, will definitely use them again.”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,811 reviews