Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,839 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Very prompt and efficient service - thank you”

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Posted 6 years ago

“Very goo price and fast delivery. Recommended !!!”

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Posted 6 years ago

“Very quick delivery”

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Posted 6 years ago

“I bought a bose soundtouch 20 speaker from Home AV Direct. The product was delivered in excellent time and was well packaged. I would have no hesitation in buying from them again.”

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Posted 6 years ago

“The item I ordered was notified as being shipped in the morning however on the same day in afternoon another e-mail informed me item was in fact out of stock. An alternate colour was offered to which I declined. Payment had already been taken. When I made contact by e-mail laws told the details sent had been computer generated. I requested a refund which after I had phoned the company was promptly dealt with. Credit to the young man I spoke to he was a credit to the company.”

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Posted 6 years ago

“very quality products .everything works fine and i will definitely come back again”

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Posted 6 years ago

“Very quick exchange service and very polite members of staff”

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Posted 6 years ago

“Excellent customer service and super speedy delivery.”

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Posted 6 years ago

“Complete set of information during the whole purchase process Delivery in time Parcel received with some scratches and dent (it was a problem of the courier), but the product was perfectly packaged and protected. Excellent service”

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Posted 6 years ago

“You have lost my order”

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Posted 6 years ago

Hi Andrew, Looking at your order it seems as though the courier has lost your order and we are currently in the process of trying to resolve this for you. Home AV Direct

Posted 6 years ago

“Was a pleasure dealing with Home Av Direct, Good standards and polite custom.”

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Posted 6 years ago

“Good price and very decent communication.”

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Posted 6 years ago

“Helpful and knowledgeable telephone conversation on details of item to be purchased. Received delivery as stated on order.”

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Posted 6 years ago

“You did all you said you would . The Busker12 is great!!! 🐸”

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Posted 6 years ago

“Very quick, no problems at all”

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Posted 6 years ago

“Excellent Service and product delivered well packaged.”

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Posted 6 years ago

“Bought from this company a few times all I can say is excellent”

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Posted 6 years ago

“Excellent price, simple order process and speedy delivery. Couldn't be much better.”

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Posted 6 years ago

“Ordered one simple item, a headphone case, which was a good price and arrived very promptly.”

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Posted 6 years ago

“Bought a Astell & Kern XB10 DAC from them; it arrived in good condition but the box had clearly been already opened and was a returned/demo item, NOT new as you would expect. I would have returned it with a complaint except it's a run-out item so stock was very low and the actual DAC itself was fine. Delivery was quick.”

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Posted 6 years ago

Hi Richard, We're sorry you have received the wrong item. It's a shame you did not get in contact with us before leaving a review as we would have liked the opportunity to resolve your issue rather than have you be disappointed with the service. Home AV Direct

Posted 6 years ago

Home AV Direct is rated 4.8 based on 4,839 reviews