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Home AV Direct Reviews

4.8 Rating 4,818 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,818 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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Nicholas Beasley
Verified Buyer
“After not receiving my order for a week rang them and was it was delivered within under 24hrs so all in all I was impressed with the service I received and less face it anyone can make a mistake”
Helpful Report
Posted 7 years ago
Richard Lawrence
Verified Buyer
“Shane was a great help in sorting everything out but you should NEVER take money for goods you do not have in stock .”
Helpful Report
Posted 7 years ago
Hi Richard, Thank you for your feedback. We’re sorry to hear that you had an issue with your order. We’re glad that Shane was able to sort everything out for you. We make every effort to ensure these things don’t happen, however discrepancies do happen. We assure you this is not a regular occurrence and apologise for any inconvenience caused. I understand that you have now received all items ordered, I hope you enjoy them and look forward to dealing with you again in the future. Kind regards, Home AV Direct
Posted 7 years ago
Darren Sansom
Verified Buyer
“Product arrived as described. But e mail to say it had been despatched arrived 5 hours after delivery had already been attempted and missed”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Ok, but I have a very obvious and (evidently) we’ll known problem with my Bose Sound bar 300. Perhaps, it shouldn’t be sold?”
Helpful Report
Posted 7 years ago
Home AV Direct is rated 4.8 based on 4,818 reviews
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