Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,815 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,815 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Communication was perfect.”

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Posted 6 years ago

“Great service, delivered without any problems.”

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Posted 6 years ago

“Professionalism and competitiveness. Thank you Home AV Direct!”

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Posted 6 years ago

“Great service, delivered what was ordered when they said they’d deliver it. Couldn’t ask for better.”

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Posted 6 years ago

“Great service. Extremely helpful in the face of my ineptitude.”

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Posted 6 years ago

“Very happy with very good service,”

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Posted 6 years ago

“Easy to order great price and quick delivery”

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Posted 6 years ago

“Great company! Super fast delivery”

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Posted 6 years ago

“I wanted to purchase the Focal Sib Evo Dolby Atmos 2.0 speakers and found them on Home AV website. I couldn't find them cheaper anywhere else. I rang up to check the stock and Luke was really helpful and even went to the warehouse and called me back within a few mins. I ordered them online and they came the next day with a brilliant app to track the delivery. They turned up at the time allocated. I unpacked them and set them up within a short time. I am enjoying now true Dolby Atmos speakers cannot recommend them highly enough. Thanks Anthony”

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Posted 6 years ago

“Fast and efficient service. Delivery came as described. I even got part of it early. I had a question about delivery and called to discuss. This was perfectly answered in a friendly and helpful manner. Excellent customer service”

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Posted 6 years ago

“I purchased a set of Bose over ear headphones in the Rose colour (limited edition) I was after at £62 cheaper than anywhere else. Shipping was free and they came the next working day. I am very pleased with the product and delighted with the excellent customer service from Home AV Direct. I will purchase with this company again.”

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Posted 6 years ago

“Unbeatable price on a pair of floor standing speakers. Ordered at 3pm and with me the following afternoon. What more can you say!”

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Posted 6 years ago

“Very prompt service”

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Posted 6 years ago

“Ordered by phone, very helpful member of staff. Received goods - expensive Bose garden speakers - next day in perfect condition. Excellent many thanks.”

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Posted 6 years ago

“Ordered in the afternoon and arrived in the morning”

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Posted 6 years ago

“PA system not delivered next business day due to warehouse issue but received the following day. Happy with the service and communication from Home AV Direct.”

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Posted 6 years ago

“Prompt service; Good value; no problems at all.”

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Posted 6 years ago

“Best price, fast delivery, excellent product!”

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Posted 6 years ago

“Ordered a pair of Focal speaker stands from Home AV Direct. Unfortunately they were out of stock at the time. However, the communication from Home AV Direct was extremely quick and they advised me stock would be arriving within 2 weeks. I told them I was happy to procceed, and sure enough, well within the 2 weeks I was told, my speaker stands arrived. Great prices, great communication, great service. Highly and absolutely recommended, and I will 100% defintely purchase from them again.”

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Posted 6 years ago

“Competitive prices, next day delivery, great service”

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Posted 6 years ago

Home AV Direct is rated 4.8 based on 4,815 reviews