Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,839 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Customer service is excellent, always someone available to talk to when seeking advice. The only criticism I could mention was on delivery. The items arrived on 3 different days so I had to keep phoning to find out what was happening regarding the items, eventually all the components arrived safely & in good order.”

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Posted 2 years ago

“All items ordered arrived on time as promised. Communication via email was very good and supportive.”

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Posted 2 years ago

“Very good price with Christmas sale, quick delivery, very good quality SVS PB 2000 subwoofer, highly recommended.”

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Posted 2 years ago

“Love my JBL soundbar. Home AV direct were amazing. The item arrived quickly, safely it was well packaged and communication about the delivery date were faultless. I would 100% recommend buying from this retailer and I will not hesitate using them again”

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Posted 2 years ago

“Good price for my cable and speedy delivery. Would use again.”

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Posted 2 years ago

“I do my research of companies and Ordered "Project debut carbon evo deck & klipsch-The fives" from "Home AV Direct" using a discount code & they were delivered the very next day. Super fast & very pleased! Thank you.”

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Posted 2 years ago

“Ordered this item at 14:30 Friday, received before midday Saturday. Fantastic service, thank you, 5 star”

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Posted 2 years ago

“Best price, fast delivery, very happy - thank you!”

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Posted 2 years ago

“Great service got my order in a couple of days excellent service”

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Posted 2 years ago

“I recently purchased a pair of KEF Ci160 in-wall speakers from them. The price was excellent and the transaction on the website was flawless. However, the most impressive aspects of this company are the showroom and the staff. I went to collect the product from them and was very pleased with the staff members who dealt with me; knowledgeable, enthusiastic and well mannered. I was also given a tour of the demo rooms and some useful information about the brands they stocked.”

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Posted 2 years ago

“Decent price and very quick delivery.”

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Posted 2 years ago

“Excellent product at a very competitive price, and quickly delivered. Many thanks for a great service!”

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Posted 2 years ago

“Very good service, good website and great prices!”

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Posted 2 years ago

“Fast delivery”

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Posted 2 years ago

“Fantastic company, excellent service and communication, speedy delivery. Will be my go to for future audio equipment.”

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Posted 2 years ago

“Very prompt delivery. Good price”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Good price, good customer service. Very satisfied with speakers.”

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Posted 2 years ago

“Courteous, attentive, willing to assist and ready to solve a problem. Highly recommended”

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Posted 2 years ago

“Item arrived very quickly and in excellent condition”

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Posted 2 years ago

Home AV Direct is rated 4.8 based on 4,839 reviews